Mercedes-Benz of El Dorado Hills - Service Center

Great customer service Customer services at edh mercedes always exceed my expections for all of my visits. They begin with providing us a 100 percent satisfaction guarantee. Customer services at edh mercedes always exceed my expections for all of my visits. They begin with providing us a 100 percent satisfaction guarantee. That kind of promises will keep the customers around amd I am one of them. More

It Just Couldn't Get Any Better! Jason Downing of MBZ, El Dorado Hills, just never, ever misses a beat! I so appreciate the outstanding service that I continually receive. Kudos to Jason Downing of MBZ, El Dorado Hills, just never, ever misses a beat! I so appreciate the outstanding service that I continually receive. Kudos to Jason Downing! More

SERVICE REVIEW Don as service manager, do good job as always. He does a great each time with clear understanding and responsibility. I recommend him to my family and Don as service manager, do good job as always. He does a great each time with clear understanding and responsibility. I recommend him to my family and friends. Senrayan More

Great service as usual I'm always grateful to come in to this dealership for service. Everyone e if efficient courteous and professional. Daniel has been managing the servic I'm always grateful to come in to this dealership for service. Everyone e if efficient courteous and professional. Daniel has been managing the servicing of my cats for over 10 years and I prefer to not take my car to anyone or anywhere else. I highly recommend his dealership for service on your new or used Mercedes Benz. More

Quick fix with high quality Dan has been my main service contact for 4 years. He is very responsive, patient to customer. The service team did a good job! Thanks to Dan & his tea Dan has been my main service contact for 4 years. He is very responsive, patient to customer. The service team did a good job! Thanks to Dan & his team members! More

excellent dealership and service department I have bought two cars from MB of EDH. Mike Sabbagh helped me with the purchase of my 2017 E300. Gayton DeRosa has been my service adviser for many ye I have bought two cars from MB of EDH. Mike Sabbagh helped me with the purchase of my 2017 E300. Gayton DeRosa has been my service adviser for many years and has always giving me excellent service. I would highly recommend MB of EDH More

Worn Tires Gayton always takes the time to make the customer feel important. The issue was identified and there was no charge for the evaluation. Two Thumbs up f Gayton always takes the time to make the customer feel important. The issue was identified and there was no charge for the evaluation. Two Thumbs up for Gayton !! More

My best experience ever with service at an auto dealer I was absolutely ecstatic in finding the Mercedes Benz of Eldorado Hill, CA dealer, as my experience with previous ones has been very poor. Now—I I was absolutely ecstatic in finding the Mercedes Benz of Eldorado Hill, CA dealer, as my experience with previous ones has been very poor. Now—I would drive from anywhere to have them solve any of my car problems. I can't find enough words to praise this Service Department, from the greeting person, to the Assistant Service Manager, Mr. Gayton DeRosa and his whole team. I am a very difficult person to please, but they are all the top! More

Don covered all the bases Don made sure everything I asked to be checked was taken care of, down to the hand wash. I appreciated that he went to personally check on my car whil Don made sure everything I asked to be checked was taken care of, down to the hand wash. I appreciated that he went to personally check on my car while it was in the service area. More