Mercedes-Benz of El Dorado Hills - Service Center

Excellent experience Dan was extremely helpful to solve my issue. I was pleased with his response and service. The gentlemen who came to my house was also a pleasure to w Dan was extremely helpful to solve my issue. I was pleased with his response and service. The gentlemen who came to my house was also a pleasure to work with. More

New Tires Daniel Clark was great as always!, I truly appreciated his helpfulness with my service. Thanks again Dan! You make it a pleasure to have to bring Daniel Clark was great as always!, I truly appreciated his helpfulness with my service. Thanks again Dan! You make it a pleasure to have to bring my car in...Geez, I NEVER thought I'd ever say that! By the way, I checked with Costco first about getting a new set of tires and you beat their price!!! More

Top noch Service and staff is top noch. Work done to MB quality and on time. Staff listed and selected proper service for our ML350 and didn't try to add unne Service and staff is top noch. Work done to MB quality and on time. Staff listed and selected proper service for our ML350 and didn't try to add unneeded services. More

Excellent Service Don is very friendly. He took care of my car well and quickly arranged a shuttle for me right after I dropped off my car. Don is very friendly. He took care of my car well and quickly arranged a shuttle for me right after I dropped off my car. More

Amazing service Daniel is the best service representative I have had for my vehicle. Honest and up front about service issues. I will definitely return with my car. Daniel is the best service representative I have had for my vehicle. Honest and up front about service issues. I will definitely return with my car. More

Poor quality of work. I researched the dealer and was told that a service tech. with team that knew the older cars ie: 1978 300CD was employed and would take care of my car I researched the dealer and was told that a service tech. with team that knew the older cars ie: 1978 300CD was employed and would take care of my car. I brought my car in and they did locate where a short was coming from in the electrical system which would drain my battery. However the quality went south when it came to when the drive belts were replaced. One belt was too long which caused them to pull the tensioner pulley over to where the belt would rub on the housing of the vacuum pump. Another belt was stretched and destroyed that drives the alternator and cooling fan due to someone prying on the pulley narrowing a section which caused undue stretching of the belt which caused it to fail. Causing me to spend more money to get it fixed again. Wouldn't have expected this from what should be a quality dealer. More

Recent Service As always phenomenal service!!! It is extremely convenient and always done with professionalism and positive customer service. I appreciate how smooth As always phenomenal service!!! It is extremely convenient and always done with professionalism and positive customer service. I appreciate how smooth and easy the experience is. More

Valued Client Without Don Vandershoot suggestions, knowledge of Mercedes-Benz cars and his exceptional treatment of his clients I would NOT have any reason to go t Without Don Vandershoot suggestions, knowledge of Mercedes-Benz cars and his exceptional treatment of his clients I would NOT have any reason to go to El Dorado Hills Mercedes Benz. More

Maintenance Don always takes time to meet my expectations. He explained everything or what not..I always make sure to have an appointment with him in regard with Don always takes time to meet my expectations. He explained everything or what not..I always make sure to have an appointment with him in regard with service More

2016 GLC Service Gayton was amazing!!!Kevin Hewitt in part's is the best part's Man i have ever worked with!!!! Mercedes Benz of EDH IS THE BEST. Gayton was amazing!!!Kevin Hewitt in part's is the best part's Man i have ever worked with!!!! Mercedes Benz of EDH IS THE BEST. More