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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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December 24, 2017

awesome Don the service manager took phenomenal care of me when it came to getting my car fixed. He was extremely knowledgable and quick when it came to diagn More

by sujay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Dec 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and employees like him who will always go above and beyond to provide the very best service possible. Thanks for the nice review!

December 21, 2017

great they are always and i mean always wonderful to me- great service and very kind about always giving me a nice loaner- nice staff- great More

by jocelynyoung3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Gayton DeRosa
Dec 21, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the nice review! We think of our customers as part of the Mercedes Benz of El Dorado Hills family.

December 20, 2017

Good overall. But that price Good customer service, and the dealership environment is like a fine hotel. Don Vanderschoot is an excellent service coordinator; always pleasant, inf More

by MSYLVIA@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Dec 20, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us your feedback. We truly appreciate your business and your kinds words about your service advisor, Don.

December 13, 2017

Consistently outstanding service (Daniel Clark) Daniel makes you feel like his favorite and most important customer. He listens to and addresses any concerns. The check out process is wonderful an More

by MINDY.BERGSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 14, 2017 -

Mercedes-Benz of El Dorado Hills responded

We consider our customers to be part of the Mercedes Benz of El Dorado Hills family. Thank you for the nice review and Happy Holidays to you!

December 08, 2017

The Staff was Professional and Friendly. They save me a lots of money, Did a good job on my car. I will use them again. Also had my car ready and on time. More

by MARYA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Dec 08, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the nice review! We look forward to serving you in the future.

December 02, 2017

service for part recall got a part recall for my GLC. After dropping off my car, Don quickly arranged a shuttle drop off for me as I need to be at work for a meeting. More

by Z.WEN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Dec 04, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to give us your feedback. We appreciate you recognizing Don and his efforts to provide first class service.

December 01, 2017

100,000 mile service Oil change, brake fluid change, plus inspection. No spark plugs. I thought the cost of this service at over $650.00 was too much. That could not h More

by dino246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
November 30, 2017

Review of Service of my vehicles. My experience over the years is that Daniel Clark is always quick to offer up quick and professional service. He has an incredible mind in that he re More

by schannep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
November 29, 2017

Excellent service Daniel Clark and crew have done an excellent job with taking care of service, delivering clean car at the time promised. Lucky to have them this close More

by 6g Schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 01, 2017 -

Mercedes-Benz of El Dorado Hills responded

Your complete satisfaction is our ultimate goal. Thank you for your business!

November 19, 2017

Always a great experience working with Dan Clark! I know he'll take good care of me regardless of the issue. Wouldn't go to anyone else. More

by gcbatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 01, 2017 -

Mercedes-Benz of El Dorado Hills responded

We know how lucky we are to have Dan! Thanks for taking the time to recognize him with 5 star review.

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