Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
awesome Don the service manager took phenomenal care of me when it came to getting my car fixed. He was extremely knowledgable and quick when it came to diagn Don the service manager took phenomenal care of me when it came to getting my car fixed. He was extremely knowledgable and quick when it came to diagnosing and rectifying the problems in my car. He also made the overall process extremely easy and was very communicative with any updates. I have been to many other MB dealerships for service and they all pale in comparison. I would recommend MBEDH for service to all my friends just for Don alone. More
great they are always and i mean always wonderful to me- great service and very kind about always giving me a nice loaner- nice staff- great they are always and i mean always wonderful to me- great service and very kind about always giving me a nice loaner- nice staff- great More
Good overall. But that price Good customer service, and the dealership environment is like a fine hotel. Don Vanderschoot is an excellent service coordinator; always pleasant, inf Good customer service, and the dealership environment is like a fine hotel. Don Vanderschoot is an excellent service coordinator; always pleasant, informative and the epitome of professional. But their service prices are ridiculous, and frankly not competitive nor justified. I’d gladly take a notch or two down on the experience for a more appropriate price. We’re talking nice automobiles here, not fine wine. More
Consistently outstanding service (Daniel Clark) Daniel makes you feel like his favorite and most important customer. He listens to and addresses any concerns. The check out process is wonderful an Daniel makes you feel like his favorite and most important customer. He listens to and addresses any concerns. The check out process is wonderful and the service team gets it right the first time, Thank you MB of EDH! Happy Holidays! More
The Staff was Professional and Friendly. They save me a lots of money, Did a good job on my car. I will use them again. Also had my car ready and on time. They save me a lots of money, Did a good job on my car. I will use them again. Also had my car ready and on time. More
service for part recall got a part recall for my GLC. After dropping off my car, Don quickly arranged a shuttle drop off for me as I need to be at work for a meeting. got a part recall for my GLC. After dropping off my car, Don quickly arranged a shuttle drop off for me as I need to be at work for a meeting. More
100,000 mile service Oil change, brake fluid change, plus inspection. No spark plugs. I thought the cost of this service at over $650.00 was too much. That could not h Oil change, brake fluid change, plus inspection. No spark plugs. I thought the cost of this service at over $650.00 was too much. That could not have taken over 2 hours to perform, yet the labor was over $400.00. More
Review of Service of my vehicles. My experience over the years is that Daniel Clark is always quick to offer up quick and professional service. He has an incredible mind in that he re My experience over the years is that Daniel Clark is always quick to offer up quick and professional service. He has an incredible mind in that he remembers things he has told me in the past regarding either of my vehicles before he even pulls up my vehicle service records. I feel 100% comfortable that he will do what he says and on time and that it will be done properly. Mercedes of El Dorado Hills is lucky to have him as a trusted employee. More
Excellent service Daniel Clark and crew have done an excellent job with taking care of service, delivering clean car at the time promised. Lucky to have them this close Daniel Clark and crew have done an excellent job with taking care of service, delivering clean car at the time promised. Lucky to have them this close to my house.... More
Always a great experience working with Dan Clark! I know he'll take good care of me regardless of the issue. Wouldn't go to anyone else. working with Dan Clark! I know he'll take good care of me regardless of the issue. Wouldn't go to anyone else. More