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Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA
1,798 Reviews
1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
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February 11, 2018
Great Service!!! Known Gayton from his days in the bay area MBZ dealership in service department. He did an outstanding job there and service to detail is still outst Known Gayton from his days in the bay area MBZ dealership in service department. He did an outstanding job there and service to detail is still outstanding here at MBZ of El Dorado Hills. More
by DLEM1000
Verified CustomerEmployees Worked With
Gayton DeRosa
February 11, 2018
basic wear and tear problem My vehicle has 19k Miles, and third time brake replacement message popped up. The brakes and rooters will be replaced third time according to service My vehicle has 19k Miles, and third time brake replacement message popped up. The brakes and rooters will be replaced third time according to service center. I have the same commute for last 17 years. I also contacted Mercedes Benz corporate office, but no help. Please donot service your vehicle in Mercedes El dorado Hills. More
by fiaz
Employees Worked With
Gayton DeRosa, Bob Michalek
February 10, 2018
Fantastic Service Department My Mercedes is only serviced by Mercedes Dealerships and I find MB of EDH to be the best due to Daniel Clark . He is the best Service Adviser I have My Mercedes is only serviced by Mercedes Dealerships and I find MB of EDH to be the best due to Daniel Clark . He is the best Service Adviser I have ever work with. More
by william Zimmerman
Employees Worked With
Daniel Clark, Mike Lynch
February 07, 2018
Very good service team Excellent service team that can handle same-day appointment and very reasonable price. The technicians working there are well trained, responsible an Excellent service team that can handle same-day appointment and very reasonable price. The technicians working there are well trained, responsible and very professional. Thanks, Mercedes-Benz of El Dorado Hills. More
by JAMESJ_HUANG
Employees Worked With
Don Vanderschoot
February 04, 2018
Tire Replacement As always, very courteous and job well done. Vehicle was ready as promised and it was clean. Have never had an issue with service at MBEDH As always, very courteous and job well done. Vehicle was ready as promised and it was clean. Have never had an issue with service at MBEDH More
by LULUCV5
Employees Worked With
Daniel Clark
February 02, 2018
Loved my MB service advisor Aside for Don Vandershoot and his exceptional customer service for the last 3 years I had been a MB owner, I would say I would rather not return to MB Aside for Don Vandershoot and his exceptional customer service for the last 3 years I had been a MB owner, I would say I would rather not return to MB of EDH or Rocklin! Ever! I love my new 2018 SUV Audi from Rocklin and the package on my lease akong with all the cars options supercide the GLS 10 times over! So thanks Don, you made it an enjoyable experince ! More
by DOSTARTRAINA
Employees Worked With
Don Vanderschoot
February 01, 2018
Summary Everyone was first class. Can’t say enough positives. Daniel was excellent as was every person I was in contact with. Would recommend this dealership Everyone was first class. Can’t say enough positives. Daniel was excellent as was every person I was in contact with. Would recommend this dealership and Daniel as well. More
by KMNAGLE1
Employees Worked With
Daniel Clark
January 28, 2018
Would Recommend Service Center NOT Sales Dept !!! I have not had any issues with your service dept and don vandershoot is a great service rep. I wish I could say the same for your sales dept! those pe I have not had any issues with your service dept and don vandershoot is a great service rep. I wish I could say the same for your sales dept! those people have left a bitter taste to myself as well as my husband when we went in to trade his Mercedes and agreed to a 2017 lease! your sales staff are not to be trusted for they lie and to this day continue to do so! I never thought Mercedes would allow their name and reputation to be tarnished like it has because of your staff! totally unbelievable! story line: traded our vehicle for a lease. sales rep lied to get full commission (wasn't his apt), then low balled the trade in value for our car ($6500) and sold it on your lot for $16,999!! manager called my husband and continued to lie to OUR FACE that it was in error but the car remained on the lot as the sale price until it was sent to rocklin. new car was promised installed nav PRIOR to signing never was and now told cannot do! totally unworthy, untrusting sales staff! shame on mercedes for allowing their name and reputation to be ruined by such theives! definitely not buying anothre one there! More
by MAGLINOW
Employees Worked With
Don Vanderschoot
January 26, 2018
Excellent Service by Don Every service appointment is awesome, Don is honest,, shows concern and is attentive, he listens to my concerns and my car is always ready when he say Every service appointment is awesome, Don is honest,, shows concern and is attentive, he listens to my concerns and my car is always ready when he says it will be. More
by HAZZARD99
Employees Worked With
Don Vanderschoot
January 24, 2018
Courtesy First Every service experience is a pleasure and - most importantly - always done timely and professionally. Our cars are always washed and all service ite Every service experience is a pleasure and - most importantly - always done timely and professionally. Our cars are always washed and all service items are will documented and discussed. More
by michael_baird
Employees Worked With
Gayton DeRosa
