Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
satisfaction It is good to know that the regular service of my vehicle has resulted in minimal repair costs. I just love my Mercedes E350! Daniel is polite and c It is good to know that the regular service of my vehicle has resulted in minimal repair costs. I just love my Mercedes E350! Daniel is polite and conservative, which I appreciate. Bob was very polite and attentive - thank you for staying with me when I dropped off my car for service and had to wait for my ride at night after closing. More
Best M-B Service Around Service Advisor Gayton DeRosa handles everything expertly, efficiently, and courteously. What is needed is explained fully, and the work is done quick Service Advisor Gayton DeRosa handles everything expertly, efficiently, and courteously. What is needed is explained fully, and the work is done quickly and correctly the first time. The quality of EDH M-B's service department is one of the reasons we have purchased our cars from EDH and are likely to do so in the future. It's an all-around great place! More
2007 SLK280 brake service schedule B I came in for a schedule B maintenance which is the brake fluid change and car inspection. They found a few small oil leaks and they called me and gav I came in for a schedule B maintenance which is the brake fluid change and car inspection. They found a few small oil leaks and they called me and gave me a price on parts and labor (which I thought was a good price) and Daniel said he could get it done in the same day. My car is older but they treated it just like my newer car. They covered the interior and even washed the car. daniel was very knowledgeable and not condinsending and explained everything correctly. Great job. More
A service Outstanding excellent service Don explained everything in great detail provided a loner car was in and out in minutes. Oh and he consistently asked if Outstanding excellent service Don explained everything in great detail provided a loner car was in and out in minutes. Oh and he consistently asked if I had any further questions . More
Service Advisor Dan is excellent. He is technically sound, takes the time to explain, and communicates promptly. This dealership always has a loaner car available whi Dan is excellent. He is technically sound, takes the time to explain, and communicates promptly. This dealership always has a loaner car available which is a great help. More
The Best in The West I enjoy visiting Mercedes Benz of Eldorado! They always exceed my expectations. Gayton and his crew did a great job as usual!! He even went into ou I enjoy visiting Mercedes Benz of Eldorado! They always exceed my expectations. Gayton and his crew did a great job as usual!! He even went into our car and found a remote under the seat that I lost over a year ago! I had lost hope and already replaced it. That little bit extra fixed the warning I was getting that the remote needed a battery. Geez, I looked for that thing all over the place for all this time! Of course, we did other preventive maintenance as well, that needs done periodically. Outstanding service once again! More
Service visit Daniel is great to work with! He is always friendly and a terrific partner. We are confident our vehicle has been taken care of when our service is c Daniel is great to work with! He is always friendly and a terrific partner. We are confident our vehicle has been taken care of when our service is complete. More
ALWAYS AN EXCELLENT EXPERIENCE MY RECENT SERVICE EXPERIENCE WAS EXCELLENT, AS I HAVE COME TO EXPECT FROM MBZ OF ELDORADO HILLS. I HAVE PURCHASED AND SERVICED TWO VEHICLES HERE, BEC MY RECENT SERVICE EXPERIENCE WAS EXCELLENT, AS I HAVE COME TO EXPECT FROM MBZ OF ELDORADO HILLS. I HAVE PURCHASED AND SERVICED TWO VEHICLES HERE, BECAUSE OF THE OUTSTANDING CUSTOMER CUSTOMER SERVICE ATTITUDE OF THIS DEALERSHIP. More
Top Notch Always very responsive, making you feel like their top priority. MB definitely treats their customers right! I like the way they greet you as soon a Always very responsive, making you feel like their top priority. MB definitely treats their customers right! I like the way they greet you as soon as you pull up. There is no waiting, no wondering if they are ready for you. It's refreshing. More
Service......Replace radiator & other service work. My service advisor , Gayton was very honest and very informative. Gayton DeRosa gave me a very detailed review of the condition of my car and helped m My service advisor , Gayton was very honest and very informative. Gayton DeRosa gave me a very detailed review of the condition of my car and helped me make the good, informed decision. More