Mercedes-Benz of El Dorado Hills - Service Center

Always outstanding and personalized customer service Always great service at Mercedes Benz El Dorado Hills. I generally wait for my car while it is serviced and the staff is friendly, nice amenities whil Always great service at Mercedes Benz El Dorado Hills. I generally wait for my car while it is serviced and the staff is friendly, nice amenities while I wait and the estimated time to complete is always accurate. My car is returned serviced and washed! More

Outstanding, friendly customer service I was stranded with a damaged front left run flat tire that would no longer safely run. El Dorado Hills Mercedes help arrange a flat bed to bring in t I was stranded with a damaged front left run flat tire that would no longer safely run. El Dorado Hills Mercedes help arrange a flat bed to bring in the car. We arrived at the end of the day. They changed the tire first thing in the morning. They were cheery and helpful at all times. I was very pleased to own a Mercedes and be able to be in their hands. Thank you. More

Great experience Professional, courteous and professional. The environment was clean and accommodating. The service team was efficient, knowledgeable and friendly. Professional, courteous and professional. The environment was clean and accommodating. The service team was efficient, knowledgeable and friendly. I won’t take my car anywhere else. More

Outstanding Quality Service Professional, knowledgeable, exceptional and kind! I was treated with upmost respect. I was scheduled immediately for my repair. I am grateful for Professional, knowledgeable, exceptional and kind! I was treated with upmost respect. I was scheduled immediately for my repair. I am grateful for the quality and workmanship. More

MB of EDH is the best!!! Thank you for helping us evaluate the work done by another shop that replaced our windshield where we were experiencing excessive wind noise at no cha Thank you for helping us evaluate the work done by another shop that replaced our windshield where we were experiencing excessive wind noise at no charge. More

Very good customer service as usual. From 2011 usually once a year I am coming for service & everything is good..very friendly,& helpful..l love my Mercedes & hope can up graded soon. Al From 2011 usually once a year I am coming for service & everything is good..very friendly,& helpful..l love my Mercedes & hope can up graded soon. Also Gayton is very nice & professional. Thanks More

Very responsive service center. Don Vanderschoot is great! Don Verderschoot is both knowledgable and helpful. The entire team did their best to make me comfortable while I waited. They performed a 100% samety Don Verderschoot is both knowledgable and helpful. The entire team did their best to make me comfortable while I waited. They performed a 100% samety check in addition to fixing my problem and explaining it to me. More

Superior service Don Vaderschoot is one of serveral service managers and I’ve been dealing with him for the past 4 yrs. He is always reliable, knowledgeable and accomm Don Vaderschoot is one of serveral service managers and I’ve been dealing with him for the past 4 yrs. He is always reliable, knowledgeable and accommodating when we need a rental car. A real asset to this organization! More

Service The rental car was very convenient and reliable (My wife was unable to drive me that day). If I had to quibble about something, the car wash did not The rental car was very convenient and reliable (My wife was unable to drive me that day). If I had to quibble about something, the car wash did not vacuum the inside of the hatchback. I like how this dealership cares about their cars. More