Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills Mercedes is the BEST!!! The service department is personable and professional! My Service Gentleman, Gayton has always been awesome!!! I have always had excellent customer s The service department is personable and professional! My Service Gentleman, Gayton has always been awesome!!! I have always had excellent customer service at EDH Mercedes!! Thank You! More

Extremely knowledgeable and helpful We rely on Don Vanderschoot's assistance in service matters involving our Mercedes Benz vehicles. Without a doubt he is the most knowledgeable and he We rely on Don Vanderschoot's assistance in service matters involving our Mercedes Benz vehicles. Without a doubt he is the most knowledgeable and helpful service advisor we have known. We have benefited greatly from his personal assistance for more than 30 years starting at the Howe Avenue dealership and continuing on through the Rocklin and El Dorado Hills operations. A true professional. More

Excellent Service I uav always received excellent service on all of my mercedes from Don at El Dorado Hills Mercedes Benz. I can trust his recommendations on what trul I uav always received excellent service on all of my mercedes from Don at El Dorado Hills Mercedes Benz. I can trust his recommendations on what truly needs to be taken care of and know he is not trying to over-service my cars. He is always fair on pricing for services and has even gone above and beyond to try to find cheaper parts from auto recyclers for my older cars. The setvice from Don was a major reason i bought several more mercedes products last year. Yoi will not find better service anywhere for any brand of car. Period. More

Service review Always a great job! On time and great communication. Availability to discuss all issues relating to the vehicle. Quality of service is outstanding Always a great job! On time and great communication. Availability to discuss all issues relating to the vehicle. Quality of service is outstanding and reasonably priced. More

Low battery We had a cautionary light saying we had a battery problem. Took the car immediately to El Dorado Hills Mercedes. David Clark to care of us immediately We had a cautionary light saying we had a battery problem. Took the car immediately to El Dorado Hills Mercedes. David Clark to care of us immediately. We are very happy with his customer service. More

Rodent problem About a month ago, I brought my E350 for its 30,000 mile maintenance only to find out that rodents have been eating at in insulation causing a lot of About a month ago, I brought my E350 for its 30,000 mile maintenance only to find out that rodents have been eating at in insulation causing a lot of damage to the engine compartment. Between my insurance company and the service department they got my car up and running in about a week. Thank you Mercedes Benz of El Dorado Hills for everything. More

Great Service Advisor Daniel Clark is the best - very professional and customer service oriented!!!!Repair issues were completed on time and the car is performing like new Daniel Clark is the best - very professional and customer service oriented!!!!Repair issues were completed on time and the car is performing like new - great job! More

very professional and freindly service writter Gayton is great, along with rest of service team, unfortunately very dissatisfied with the 2016 GLE 300d and the reliability of this M service writter Gayton is great, along with rest of service team, unfortunately very dissatisfied with the 2016 GLE 300d and the reliability of this Mercedes Benz product. More

Outstanding service and the job done timely Gayton listen to what had to be corrected and took care of the issue in a manner and time that most other MB dealerships have not done for us before. Gayton listen to what had to be corrected and took care of the issue in a manner and time that most other MB dealerships have not done for us before. More