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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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May 28, 2018

Regular service Good service. However the cost of your services are too high. Was disappointed that when car was released to me it was dripping wet with water from yo More

by suzi_q95823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 30, 2018 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your feedback, and we apologize that your vehicle was returned to you in less than satisfactory condition. If it is convenience, please stop by anytime and we will be happy to properly wash your car. Thank you for your business and for recognizing Dan with 5 stars!

May 25, 2018

Plesant experience MB of EDH employees were courteous, friendly the service timely. All prescribed work was completed on time and at the estimated cost. We will be bac More

by Troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sabbagh, Matt Coats
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you! We look forward to serving you again.

May 23, 2018

Awesome Staff All of the staff at El Dorado Hills are friendly and caring of whatever your needs are, especially Matt Coats ad Shane Lundy. I have to drive approxim More

by rm41man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy, Matt Coats
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the nice review and we appreciate your business!

May 20, 2018

Exceptional I have to say.....Mercedes EDH has a great team. My 2012 C250 has had many many issues, too many to list. The team at EDH took care of my car and me. More

by Mercedes Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Zach Shiner, Gayton DeRosa
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recommending our team at Mercedes Benz of El Dorado Hills!

May 20, 2018

Always great service I have been bringing my Mercedes cars to the El Dorado Hills service center for many years. Don is always very efficient with the service write-up and More

by ASTEPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the 5 star review and look forward to serving you again!

May 19, 2018

Warning message GLK Consistently excellent service! Daniel is the best service advisor. I appreciate his professionalism, knowledge and friendly demeanor. I’ve dealt wit More

by MTEHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're not surprised to know you're happy with the service you've received from Dan and our team at Mercedes Benz of El Dorado Hills! Thanks for the 5 star review.

May 18, 2018

Exceptional service Dan Clark in service is one of the best and most reputable Mercedes Representatives that you have, I would continue doing business with him and I alwa More

by gap767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty up front, Mike Sabbagh, Daniel Clark
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the nice 5 star review recognizing Dan and Mike. We are fortunate to have an incredible team here at Mercedes Benz of El Dorado Hills!

May 18, 2018

Excellent Service I brought my GL350 Blutec in for a minor service and brake work. In addition, I expressed some concerns about an apparent leak in the rear suspensio More

by SKYDANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the nice review! We appreciate it and look forward to serving you in the future.

May 18, 2018

Great Place to do Business Wouldn't think of doing business anywhere else. I have leased two GL350's from MB of El Dorado Hills. Sales staff and service are unbeatable. The g More

by cherbare32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sabbagh, Don Vanderschoot, Bob Michalek, Matt Coats
May 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills! We appreciate your business and we're happy we've earned your trust.

May 17, 2018

My previous car was totaled due to flooding. Daniel Clark provided the service and compassion I have come to expect. My E320 was declared a total loss by my insurance company as a result of floo More

by schannep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Martin, Shane Lundy, Daniel Clark
May 17, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're sorry to hear about the damage to your E320. Thanks for taking the time to give us your feedback. We sincerely appreciate your business and we're happy you found a new Mercedes Benz! Please let us know if anything comes up we can help you with.

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