Mercedes-Benz of El Dorado Hills - Service Center

warranty work on engine this dealer always does a fantastic job. Dan is always very attentive and keeps my car running perfectly. They always have my car washed and ready whe this dealer always does a fantastic job. Dan is always very attentive and keeps my car running perfectly. They always have my car washed and ready when I come to pick it up More

Excellent Service Personnel While we live closer to another Mercedes dealership, we prefer El Dorado Hills because of our service representative, Don Vanderschoot. He gives us gr While we live closer to another Mercedes dealership, we prefer El Dorado Hills because of our service representative, Don Vanderschoot. He gives us great confidence in the service we receive. More

Excellent service . Called at the last minute and they were booked for the day and asked if they would call me once they had a cancellation. Received a call back th . Called at the last minute and they were booked for the day and asked if they would call me once they had a cancellation. Received a call back they had a cancellation and was able to service me car. Everyone at the El Dorado Mercedes-Benz are very nice are always willing to assist you. More

Knowledge , Skill , and professional values Every time that I have taken my car to this dealership for any type of services , i have only seen great professional services , along with integrity Every time that I have taken my car to this dealership for any type of services , i have only seen great professional services , along with integrity and honesty throughout the service . More

SERVICE IN AND OUT WHICH I LIKE. PLEASANT AREA TO WORK AS WELL. FUN TO LOOK AT THE CARS ON THE LOT. EXCELLENT! YOU ALSO PROVIDED SOFT DRINKS WHICH WAS GR IN AND OUT WHICH I LIKE. PLEASANT AREA TO WORK AS WELL. FUN TO LOOK AT THE CARS ON THE LOT. EXCELLENT! YOU ALSO PROVIDED SOFT DRINKS WHICH WAS GREAT! More

The Best! They treated my car like a baby in its Mother’s arms. I had some questions and they patiently explained everything. Since I know nothing about cars th They treated my car like a baby in its Mother’s arms. I had some questions and they patiently explained everything. Since I know nothing about cars that was a feat in itself! Very friendly and knowledgeable! More

The best! The service is second to none. Everyone in the service Department is helpful, caring, and professional. Don was specially helpful and made sure tha The service is second to none. Everyone in the service Department is helpful, caring, and professional. Don was specially helpful and made sure that our cost was kept to a minimum. More

service department We have been buying and having service at the El Dorado Mercedes dealership for many years. We are especially satisfied with the service department an We have been buying and having service at the El Dorado Mercedes dealership for many years. We are especially satisfied with the service department and Daniel Clark the service advisor. We are very professional and courteous. More

Excellent Service I brought my SL-550 into the dealership having owned it only 4 months. There was a screetching noise coming from the engine compartment that was peri I brought my SL-550 into the dealership having owned it only 4 months. There was a screetching noise coming from the engine compartment that was periodic and sounded as if it might be the power steering pump. Anyway, it turned out to be the pulsation damper for the ABC system, which is an $8K to $10K option. They analyzed it, found the problem and replaced it, actually having the part in stock without having to order it and waiting a couple of days. The car was ready within 4 hours! Excellent service, plus the had washed and detailed the car, too! More

Daniel was outstanding We've had both general maintenance and a couple problem issues and we are usually taken care of by Daniel. He is outstanding in his service and atten We've had both general maintenance and a couple problem issues and we are usually taken care of by Daniel. He is outstanding in his service and attention to detail. Ensuring that we know what is being done, how long it is estimated to take and what it will cost. He goes above and beyond to help us understand our options and that we are well taken care of. Thanks Dan! More