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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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July 03, 2018

Excellent Customer Service My 2014 GLK was treated like a rock star!! I Love doing business with MB of EDH and look forward to a long, happy relationship. More

by TERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 03, 2018 -

Mercedes-Benz of El Dorado Hills responded

We look forward to treating your vehicle like a rock star for many years! Thanks for the nice review.

July 03, 2018

EDH Mercedes Benz is an Exceptional Dealership Mercedes Benz of EDH has not only the highest quality automobiles for sale, but sales and services representatives who genuinely care about the custo More

by RNJTUBBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Cleveland in Service Scheduling. , Zach Shiner, Shane Lundy, Daniel Clark
Jul 03, 2018 -

Mercedes-Benz of El Dorado Hills responded

We're proud of our product, and our people. Thank you so much for taking the time to recognize our team with a 5 star review!

July 03, 2018

C Class B Service Always a pleasure doing business with Daniel and MB of ElDorado Hills. Everyone at this dealership is polite and helpful, this is the 3rd C Class we More

by t2griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 03, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Daniel and our team at Mercedes Benz of El Dorado Hills. We appreciate your loyalty!

July 03, 2018

Awesome Service Daniel and the service team are superior! All aspects of getting my C300 serviced was amazing. Good professional customer service throughout the entir More

by Edward Tresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Daniel Clark
Jul 05, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank YOU! We sincerely appreciate the nice review. Please let us know if anything comes up we can help you with.

June 28, 2018

Fast, dependable service Dropped by without an appointment because I was heading out on a road trip. Was having trouble with passenger side seat belt. They fixed it immediat More

by Terry Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sabbagh
June 26, 2018

Review of Service As always, our service visits are made easy and efficient. Don Vanderschoot works with our schedules to make this happen. This is our 9th Mercedes, More

by BMCADAMS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 27, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty and thank you for the nice review! We sincerely appreciate your business~

June 26, 2018

Amateurs Replaced brake pads and rotors but went bad in 90 days. They were cordial about it and ordered new ones but that took over two months. After receiving More

by ASHANDRAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Brown, Gayton DeRosa
Jun 28, 2018 -

Mercedes-Benz of El Dorado Hills responded

Ravi - We apologize for the frustration and the inconvenience. I'm glad we were able to resolve the issues. Please let me know if anything comes up in the future I can help you with. Lisa Brown lbrown@vonhousen.com Von Housen Auto Group

June 26, 2018

Efficient Was schedule to be a one-day Service drop it off in the morning and was able to pick up in the afternoon with all work complete More

by 916MOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 27, 2018 -

Mercedes-Benz of El Dorado Hills responded

Our goal is to get our clients back on the road quickly and efficiently, and to provide the very best service possible. Thanks for the review!

June 26, 2018

Best in class! Outstanding customer service! El Dorado Hills Mercedes Benz service group get your car fixed right the first time at a very reasonable price. Why tr More

by RCSWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in parts does an outstanding job & represents the best in friendly customer service. , Daniel Clark, Don Vanderschoot
Jun 27, 2018 -

Mercedes-Benz of El Dorado Hills responded

Our goal is to earn your trust! Thank you for the nice review and thank you for your business!

June 26, 2018

Awesome service and service rep Quality work and Daniel is THE BEST. Great service always and the work is done correctly the first time !! Car is always washed and clean !! Great fo More

by Roger Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 27, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Daniel with a 5 star review. We're fortunate to have employees like Dan who will always go above and beyond to provide the best service possible.

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