Mercedes-Benz of El Dorado Hills - Service Center

No respect for Customers Worst service ever. This guy does not know anything, very rude and ignorant. Might be a reason I will never buy benz again!!! voind him Worst service ever. This guy does not know anything, very rude and ignorant. Might be a reason I will never buy benz again!!! voind him More

Service experience Daniel and his team always get my vehicle in quickly for service. They do an excellent job. Its great to know I can depend on them to diagnose any pr Daniel and his team always get my vehicle in quickly for service. They do an excellent job. Its great to know I can depend on them to diagnose any problems and quickly fix them. More

Recall campaign number 2018030012 and chipped windshield fix I live in the SF Bay Area and your service and professional attention is, by far, much better than any MB service in the Bay Area. I live in the SF Bay Area and your service and professional attention is, by far, much better than any MB service in the Bay Area. More

Poor customer provided by Daniel Clark. We witnessed Daniel putting down a co-worker. It was embarrassing for us and the employee. We were forced to have our car held overnight as he faile We witnessed Daniel putting down a co-worker. It was embarrassing for us and the employee. We were forced to have our car held overnight as he failed to order all of the parts we needed....as extra parts were needed and they could not get there the same day. This is not what we were promised. When we came back the next day to pick up our car, he ignored us and he did not check up on us to see if we were satisfied. What happened to customer service? More

Love This Place I love this place and the nice lounge friendly people etc. Service advisers are great keep you posted and up to date on everything. Nice I love this place and the nice lounge friendly people etc. Service advisers are great keep you posted and up to date on everything. Nice More

All I want in a dealership. I have happy both with the sales department and service department of El Dorado Hills Mercedes-Benz. Good respectable, friendly and helpful folks. A I have happy both with the sales department and service department of El Dorado Hills Mercedes-Benz. Good respectable, friendly and helpful folks. A pleasure to do business with. More

Excellent service! Everyone I come in contact with in the El Dorado Hills Mercedes-Benz dealer ship, is extremely friendly and great to work with. Always on time . Everyone I come in contact with in the El Dorado Hills Mercedes-Benz dealer ship, is extremely friendly and great to work with. Always on time . More

Good Work Team I can say after years of Service I am proud to have several Friends at EDH benz. They always make me feel like a VIP. Keep up your Good works! Cheer I can say after years of Service I am proud to have several Friends at EDH benz. They always make me feel like a VIP. Keep up your Good works! Cheers CW More

Great Team nad Great Service Mercedes-Benz of El Dorado Hills has always provided the highest level of service. Their team is professional and courteous. They've always been there Mercedes-Benz of El Dorado Hills has always provided the highest level of service. Their team is professional and courteous. They've always been there to help and take excellent care of our vehicles. They keep us well informed with every step of the regular maintenance and/or repair process. It is great to have such a reliable team to work with. More

Tire replacement I needed to have a tire replace after hidden a pothole on a lousy roads in California. I called Mercedes roadside service, they send a tow truck to to I needed to have a tire replace after hidden a pothole on a lousy roads in California. I called Mercedes roadside service, they send a tow truck to tow. The truck took me to Mercedes-Benz of El Dorado Hills to have the tire replaced. I received very good service from the service representative. More