Mercedes-Benz of El Dorado Hills - Service Center

Battery replacement My car wouldn’t start, but my battery control unit returned a high score, indicating that the battery was still good. So the dealer towed it in, and a My car wouldn’t start, but my battery control unit returned a high score, indicating that the battery was still good. So the dealer towed it in, and after a brief look, determined the controller was bad, and the battery too 😊. Got a new battery, and was on my way very quickly. El Dorado MBenz is the BEST!! More

Good service at this center. Efficient and professional can’t say enough about Their service department.. Thank you thank Thanh you thank you thank you. at this center. Efficient and professional can’t say enough about Their service department.. Thank you thank Thanh you thank you thank you. More

Always accomodating We have been using this dealership for many years as it is reliable, convenient, accommodating and friendly. After dropping my car off they are able We have been using this dealership for many years as it is reliable, convenient, accommodating and friendly. After dropping my car off they are able to provide transportation to my work and also come pick me up when my car is ready. More

very bad experience There was problem with the SRS air bags issue and they change the control module and charge me $1000. After that I found the rare tail light was not w There was problem with the SRS air bags issue and they change the control module and charge me $1000. After that I found the rare tail light was not working and pedal brake handle was missing. When I asked then he went inside and got it and said they will fix it for another $500. I felt very bad like I made a mistake to buy Mercedez. More

Fast friendly zervice Nice waiting area and refreshments shows you care about the comfort of your customers. Very clean and friendly staff and knowledgeable ...would recomm Nice waiting area and refreshments shows you care about the comfort of your customers. Very clean and friendly staff and knowledgeable ...would recommend to all my criendz. More

Daniel is great! Daniel takes care of my car. I trust his advice on service issues. I appreciate his honesty and work ethic. I’ll keep with the Mercedes brand as long Daniel takes care of my car. I trust his advice on service issues. I appreciate his honesty and work ethic. I’ll keep with the Mercedes brand as long as Daniel is a service representative. More

Daniel is great! Dan always takes great care of me, and he’s one of the reasons I continue to purchase Mercedes Benz. Please let him know he’s great ! Dan always takes great care of me, and he’s one of the reasons I continue to purchase Mercedes Benz. Please let him know he’s great ! More

Phenomenal Service I would not take my car anywhere else. They take great strides to do everything right. Always a stress free experience. I’ve taken my cars there since I would not take my car anywhere else. They take great strides to do everything right. Always a stress free experience. I’ve taken my cars there since 2002. More

Service your Mercedes HERE! Professional, quick, reliable dealership! If you're contemplating where to buy/service your next car, do not hesitate to give your business to this d Professional, quick, reliable dealership! If you're contemplating where to buy/service your next car, do not hesitate to give your business to this dealership. Gayton really knows his cars and treats his customers fairly. More

Always a pleasure It is always a pleasure doing business at this dealership. They are polite, helpful & knowledgeable about their product/service. I am pleased to pro It is always a pleasure doing business at this dealership. They are polite, helpful & knowledgeable about their product/service. I am pleased to provide this feedback More