Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
Exceptional service. Thanks Gayton!! Very attentive every time I come. Much appreciated for the attention and concern. And always grateful for a loaner car and how my car is always clean Very attentive every time I come. Much appreciated for the attention and concern. And always grateful for a loaner car and how my car is always clean More
Brakes service As always, Din Vandershoot is awesime!! Make my visit si convinient. Provide me a detailed needed infosrmationf for my wife's car. Thanks , Don Vande As always, Din Vandershoot is awesime!! Make my visit si convinient. Provide me a detailed needed infosrmationf for my wife's car. Thanks , Don Vanderschoot. More
Car was not running right and was in emergency mode. I brought the car in on a Friday morning and later in the afternoon I received a call and it seemed that the fuel pump was the issue. The service Tec I brought the car in on a Friday morning and later in the afternoon I received a call and it seemed that the fuel pump was the issue. The service Tec that worked on it would not be able to finish the job until Tuesday as he was off on Monday. It did make me wonder why someone else could not complete the job on Monday, but it was completed on Tuesday and is running well. Over all I was happy with the service. More
Excellent service I had a pesky tire leak and the staff took care of fixing it and adding a front head light I din't even realize was going down. Always first class se I had a pesky tire leak and the staff took care of fixing it and adding a front head light I din't even realize was going down. Always first class service here. More
Service was performed in a timely manner, while I waited. Service was performed in a timely manner. Staff was and is always helpful. They provided status time reports whike I waited and even correct a mino Service was performed in a timely manner. Staff was and is always helpful. They provided status time reports whike I waited and even correct a minor issue with my interior during the service. More
Excellent Service from Don Vanderschoot My experiences at this dealership have been superb! In particular, Don Vanderschoot went beyond all reasonable expectations to make sure that my serv My experiences at this dealership have been superb! In particular, Don Vanderschoot went beyond all reasonable expectations to make sure that my service needs were taken care of in the most professional and courteous manner that I have received at any dealership or service center, anywhere. The entire operation is top-notch, but Don is the reason that I will only allow my car to be serviced at MB of El Dorado Hills. He is a huge asset to your organization. More
Service has always been 5 star. They NEVER say they can't take you when you call last minute. Daniel is very courtesyoung and professional, and he knows hi has always been 5 star. They NEVER say they can't take you when you call last minute. Daniel is very courtesyoung and professional, and he knows his business. I like how they always washave your car when you bring it in for whatever reason. More
Above and beyond Gayton at MB of El Dorado Hills went the extra mile to service my GLS. Great SA to work with. Keep up the great work! Gayton at MB of El Dorado Hills went the extra mile to service my GLS. Great SA to work with. Keep up the great work! More
Recall service I have always called Daniel when service is needed on my car and this time he once again handled the recall service problem with great courtesy. I was I have always called Daniel when service is needed on my car and this time he once again handled the recall service problem with great courtesy. I was taken care of quickly and politely and a smile. Daniel always has time to explain and get the problem sorted. Plus I appreciate his smile and sense of humor . The recall was to repair the brake fluid on my new car More
Excellent Work The team are very helpful whenever I bring my cars to Mercedes. Daniel Clark, one of the service managers, always asks everything that I may be experi The team are very helpful whenever I bring my cars to Mercedes. Daniel Clark, one of the service managers, always asks everything that I may be experiencing. This my third car and over the last 12 years they have exceeded all expectations. More