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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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November 24, 2018

Exceptional service. Thanks Gayton!! Very attentive every time I come. Much appreciated for the attention and concern. And always grateful for a loaner car and how my car is always clean More

by gmargetich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Nov 26, 2018 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thanks for the nice review!

November 17, 2018

Brakes service As always, Din Vandershoot is awesime!! Make my visit si convinient. Provide me a detailed needed infosrmationf for my wife's car. Thanks , Don Vande More

by anjoesuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Nov 21, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know we've earned a 5 star dealer rater review!

November 15, 2018

Car was not running right and was in emergency mode. I brought the car in on a Friday morning and later in the afternoon I received a call and it seemed that the fuel pump was the issue. The service Tec More

by vethogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Nov 15, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback. We apologize for any inconvenience. We appreciate your business and hope we have the opportunity to serve you again~

November 13, 2018

Excellent service I had a pesky tire leak and the staff took care of fixing it and adding a front head light I din't even realize was going down. Always first class se More

by 334457m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Nov 13, 2018 -

Mercedes-Benz of El Dorado Hills responded

Our goal is to provide our customers with the best service possible. Thanks for letting us know we succeeded!

November 13, 2018

Service was performed in a timely manner, while I waited. Service was performed in a timely manner. Staff was and is always helpful. They provided status time reports whike I waited and even correct a mino More

by mac.jeff.phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really can't remenber
Nov 13, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the 5 star review! Our goal is your complete satisfaction and we look forward to helping in the future.

November 09, 2018

Excellent Service from Don Vanderschoot My experiences at this dealership have been superb! In particular, Don Vanderschoot went beyond all reasonable expectations to make sure that my serv More

by Keith G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
November 08, 2018

Service has always been 5 star. They NEVER say they can't take you when you call last minute. Daniel is very courtesyoung and professional, and he knows hi More

by RTE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Daniel Clark, Ryan Christ
November 07, 2018

Above and beyond Gayton at MB of El Dorado Hills went the extra mile to service my GLS. Great SA to work with. Keep up the great work! More

by kandrolarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conlin, service tech, Gayton DeRosa
Nov 07, 2018 -

Mercedes-Benz of El Dorado Hills responded

We have a great team! Thanks for the 5 star review.

November 03, 2018

Recall service I have always called Daniel when service is needed on my car and this time he once again handled the recall service problem with great courtesy. I was More

by SANDRA.J.EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
November 03, 2018

Excellent Work The team are very helpful whenever I bring my cars to Mercedes. Daniel Clark, one of the service managers, always asks everything that I may be experi More

by DDachtler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sabbagh, Daniel Clark
Nov 05, 2018 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills over the years! We appreciate your great review and we appreciate your business ~

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