Mercedes-Benz of El Dorado Hills - Service Center

Tire repair We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while we waited. Dan Clark was our service rep and he kept us informed throughout of the status of the repair. Additionally, because we were newcomers to EDH, Dan didn't even charge us for the repair. We'll definitely be back to MB of EDH when we need any service for our ML400. More

Excellent, convenient and timely Dealership took great care in making the experience convenient by having friendly personnel transport me home and back while vehicle was being service Dealership took great care in making the experience convenient by having friendly personnel transport me home and back while vehicle was being serviced. All personnel were friendly and courteous. More

Not coming back This dearship will never service a vehicle of ours again. Totally incompetent service writer. Their one and only concern is to hammer your wallet. This dearship will never service a vehicle of ours again. Totally incompetent service writer. Their one and only concern is to hammer your wallet. Experimental diagnosis, excuses for poor work, and bizarre stories of fuses slowly going out are this dealers highlights. They are very quick to tell you how much “scheduled maintenance” your car needs and that is should be accomplished ASAP. Then the excuses begins when they try to attempt to do the work you originally scheduled. They did have a nice waiting area with cold drinks. The dealership was very well kept. More

annual maintence great service, every one was pleasant & friendly, very efficient, clean waiting room with drinks, no complaints, will be back, appreciated that my car great service, every one was pleasant & friendly, very efficient, clean waiting room with drinks, no complaints, will be back, appreciated that my car was washed More

Stranded My car needed repairs, Don was able to get me a loaner. I appreciate how accommodating Don & all are. Thank you again for getting me in the road in a My car needed repairs, Don was able to get me a loaner. I appreciate how accommodating Don & all are. Thank you again for getting me in the road in a timely matter. More

GREAT SERVICE Service work always done with pride and I never have any complaints. a trusted dealership, with pleasant employees . The only problem I find is servi Service work always done with pride and I never have any complaints. a trusted dealership, with pleasant employees . The only problem I find is service is a little over priced. More

Excellent Sevice Advisor Don Vanderschoot Don Vanderschoot is upfront, honest, and trustworthy person. We always feel safe with the car after leaving MB service center Eldorado Hills. We alwa Don Vanderschoot is upfront, honest, and trustworthy person. We always feel safe with the car after leaving MB service center Eldorado Hills. We always bring our car to the dealer for service during the last 31 years. Started with Chuck Staghouse at Howe ave., Bob Hunter, Tom Slagle and Don Vanderschoot at Eldorado Hills. More

DIY brake job fail...saved by MB service. I purchase parts for a rear brake job on my Mercedes which I normally do myself. Unfortunately I ran into some stubborn bolts that I could not unloose I purchase parts for a rear brake job on my Mercedes which I normally do myself. Unfortunately I ran into some stubborn bolts that I could not unloosen and Mercedes service got me in the very next morning completed the job for me and everything's great. I've used the parts department there many times and they're also is very accurate and what they provide me. Everyone is always friendly and I appreciate that very much. More

Easy and Comprehensive Service Don and the entire service department provide exceptional service. They really make it easy to get my MB serviced in an efficient and timely manner. Don and the entire service department provide exceptional service. They really make it easy to get my MB serviced in an efficient and timely manner. More

Excellent customer service. My device experience at MBZ of El Dorado Hills has continued to exceed my expectations. Don, my service contact person is very experienced and has the My device experience at MBZ of El Dorado Hills has continued to exceed my expectations. Don, my service contact person is very experienced and has the ability to provide needed service advice. More