Mercedes-Benz of El Dorado Hills

The BEST Customer Care! We have never experienced any other dealership that takes care of its customers like MBoEDH does! If we have any issue with my vehicle, it is taken c We have never experienced any other dealership that takes care of its customers like MBoEDH does! If we have any issue with my vehicle, it is taken care of immediately and beyond our expectations. Even things we didn't know were an issue, they pointed it out and took care of it. This is our first Mercedes, and MBoEDH has truly "earned" a new customer for life because of the quality of their care. Looking forward to our 2nd Benz. Please keep up the great work! More

Pleasant experience I have to tell you that Don goes above and beyond to make sure that you are taken care of. I dropped my car off on short notice on a Friday and was st I have to tell you that Don goes above and beyond to make sure that you are taken care of. I dropped my car off on short notice on a Friday and was still able to get a loaner to drive. Everything went smooth. Good customer and car service. More

Have to come extra time for repair, because when service was done it was not checked if windshield pump is working Otherwise everything is ok was done it was not checked if windshield pump is working Otherwise everything is ok More

Service Department I have been servicing my Benz at MB of El Dorado Hills for over 10 years with an excellent experience. I highly recommend MB of EDH to all my friends. I have been servicing my Benz at MB of El Dorado Hills for over 10 years with an excellent experience. I highly recommend MB of EDH to all my friends. More

My shopping experience was fantastic! Everyone was friendly and helpful. I definitely tell friends to shop here for their new car! I love my GLE! friendly and helpful. I definitely tell friends to shop here for their new car! I love my GLE! More

The initial sales process was good. However once we pointed out a mistake on the title of our vehicle, The finance person (not Michael Lynch) that helped us was rude and out of line and even insulting. pointed out a mistake on the title of our vehicle, The finance person (not Michael Lynch) that helped us was rude and out of line and even insulting. I asked my sales rep Derik for help and our calls went unreturned. No one has followed up since. Very disappointed!! I own a business and the way you assure customer satisfaction and loyalty is by keeping in touch with your clients. It looks like some training is needed here. Would I recommend you? Probably not! On the other hand your service department was great. Ana Cecilia Davidson More

Great Team in EDH! My Salesman Rion Spears was the Best around! He is very professional & knows his Mercedes! I will be sending friends & family to purchase from Rion My Salesman Rion Spears was the Best around! He is very professional & knows his Mercedes! I will be sending friends & family to purchase from Rion & EDH team! Matt went over & above for me several times! Fabulous Customer Service! The other younger gentleman that came out and helped with new car was great also! Great Job! Sincerely, Michelle Stickel More

Always go above and beyond! David Kaplan is the best! Always takes good care of me and has me in and out quickly. 100% recommend to anyone looking to keep their Benz in tip-top s David Kaplan is the best! Always takes good care of me and has me in and out quickly. 100% recommend to anyone looking to keep their Benz in tip-top shape! More

New tireGayton is the best !!I always ask for him personally he always has the right suggestions and takes care of my car and gets me in in a timely manner with excellent service personally he always has the right suggestions and takes care of my car and gets me in in a timely manner with excellent service More

Very professional and clean. Gayton De.Rosa is a great service representative and always make sure my cars are cleaned when it's time to pick up service representative and always make sure my cars are cleaned when it's time to pick up More