Mercedes-Benz of El Dorado Hills

Great & friendly sales team! I had a wonderful experience with MB of EDH. I wasn't pressured into getting my 'dream car.' It was more of a decision I made on my own, with the help I had a wonderful experience with MB of EDH. I wasn't pressured into getting my 'dream car.' It was more of a decision I made on my own, with the help and expertise of the MB team. Shane was very easy-going and friendly. The entire experience was a delight. I had no salesman running after me, or running up to me as you would elsewhere. Everything was on my own terms. I will definitely recommend them! Thanks again. More

spot on customer service I was pleased to have my gas tank replaced at no cost to me, it only took one day and there were no charges because of a recall on my particular model I was pleased to have my gas tank replaced at no cost to me, it only took one day and there were no charges because of a recall on my particular model. I was treated with respect and they were very efficient in getting the job done with a no nonsense attitude. I will be purchasing my next car from this dealer when I am ready. More

customer service aware, comfortable waiting area with refres I have found this center to be very customer service oriented and easy to deal with Recent service and sales personnel have done a great deal to impr I have found this center to be very customer service oriented and easy to deal with Recent service and sales personnel have done a great deal to improve my impression of the agency - particularly sales More

Daniel Clark is awesome! I couldn't be happier bringing my car in for servicing here at El Dorado Hills MBZ. I happened on another service writer the first time I brought my I couldn't be happier bringing my car in for servicing here at El Dorado Hills MBZ. I happened on another service writer the first time I brought my MBZ in and never again will I work with anyone else! More

Excellent experience. From the first time I spoke with Clark Courtney until my last contact, It was a very pleasant experience and I felt confident that everything would be From the first time I spoke with Clark Courtney until my last contact, It was a very pleasant experience and I felt confident that everything would be handled confidently and professionally It was one of the first times I felt comfortable in a used car transaction.. More

Tire Replacement on my 2013 GL450 I have never spent over two hours waiting for a tire change. I did contact the Service Dept. The week before as well schuedling for my appointent t I have never spent over two hours waiting for a tire change. I did contact the Service Dept. The week before as well schuedling for my appointent to have the tires replaced. I later found the tires that I had original ordered did not come in and they used another tire and put them on my car and was not told this until after they had been mounted. All other exprirement have been excellent prior to this More

very good good cust service agent i would come back for more service on my e 350. the agent was quick and to the point with my service good cust service agent i would come back for more service on my e 350. the agent was quick and to the point with my service More

Worth the drive from Sacramento There is a closer MB maintenance facility to me, but I find it worth the drive to El Dorado Hills because of the fine attention and care my car and I There is a closer MB maintenance facility to me, but I find it worth the drive to El Dorado Hills because of the fine attention and care my car and I receive there. Don VanderShoot is fun to work with, keeps me informed and is aware that I am waiting. Although I Loved the old quiet room with big leather chairs and fireplace, the remodel is nice too. All in all, a tedious errand made much more than tolerable. More

Dealt with in a very professional and fair manner I was given great service in the service dept and a good price on an extended warranty I have been coming to the dealer for years I was given great service in the service dept and a good price on an extended warranty I have been coming to the dealer for years More