Mercedes-Benz of El Dorado Hills

Service Great service enjoy working with Gayton. Go back to him every time for all my service needs. He is direct and clear with pricing which I appreciate Great service enjoy working with Gayton. Go back to him every time for all my service needs. He is direct and clear with pricing which I appreciate More

Overall a great experience with servicing our cars. This time I was working on replacing my car's tires.The friendly and very knowleagable service advisor Daniel Clark was able to guide me to make the This time I was working on replacing my car's tires.The friendly and very knowleagable service advisor Daniel Clark was able to guide me to make the right selection of tires appropriate for my needs at a very competitive price. In addition a receive additional warranties for servicing the tires and the work was done quickly and as promised.When a left the facility I was very satisfied of the overall visit. Ted Pantazis More

Great Service! Don Vandershoot was very professional and effective in resolving my mechanical issue in a timely fashion. Additionally, my car was delivered spotless Don Vandershoot was very professional and effective in resolving my mechanical issue in a timely fashion. Additionally, my car was delivered spotless. Thank you Don and your team! More

Always a Positive Experience. I have owned several Mercedes vehicles. The best part of Mercedes ownership is the service at MB of El Dorado Hills. It's always an easy, positive e I have owned several Mercedes vehicles. The best part of Mercedes ownership is the service at MB of El Dorado Hills. It's always an easy, positive experience. Especially Daniel Clark. He's the best! Always friendly, knowledgeable and experienced in everything Mercedes. Quick in, quick out, easy loaner vehicle process in between. More

Routine Maintenance and Warranty Repair As usual, my service advisor (Don) was super friendly and accommodating. Everything was done on time as promised. Don helped me get an extended warr As usual, my service advisor (Don) was super friendly and accommodating. Everything was done on time as promised. Don helped me get an extended warranty repair accomplished which was greatly appreciated. This is the same high quality service I have always received and a key reason why we have always bought cars at El Dorado Hills MBZ. More

Best experience ever Pat and Derek in sales , and Jimmy and Andrew are awesome!! First cabin all the way ! This was way too easy , love this place ! Customer for life ! Pat and Derek in sales , and Jimmy and Andrew are awesome!! First cabin all the way ! This was way too easy , love this place ! Customer for life ! More

Honest Service! I have had service done in both the SF Bay Area and EDH Mercedes Benz Dealerships with various vehicles over the past years. I use to have the same SA I have had service done in both the SF Bay Area and EDH Mercedes Benz Dealerships with various vehicles over the past years. I use to have the same SA in SF for over 10+ years, but he has since retired, but was on point every time. However, since he has left, I have had several different advisors over the years, none of which I have has much confidence in. My service advisor (Daniel C) in EDH has been very helpful and just down right honest. No unnecessary service charges. Only recommendations. Which I must say in recent experience in SF that was not the case. I have a G-wagon, which poses many challenges at time with parts being on hand. He has accommodated me every time with the most practical and speedy given the requirements of my schedule and dual city residence. More

Service Team The service team is curteous, helpful and with all my questions and issues with the car. They go out of their way to assist on the easy issues - head The service team is curteous, helpful and with all my questions and issues with the car. They go out of their way to assist on the easy issues - headlights, wipers - and actually fix them for me in the driveway. More

service when i release the emergency brakes the red light goes on the panel ...happy that i can call and get an immediate appointment ...no stress for sure .. when i release the emergency brakes the red light goes on the panel ...happy that i can call and get an immediate appointment ...no stress for sure .... More

service I recently had service on my MB and needed a loaner as well. I arrived and almost chatted with Dan about the service and within a short time my loane I recently had service on my MB and needed a loaner as well. I arrived and almost chatted with Dan about the service and within a short time my loaner was delivered to the front door and I was off on my business. i got a call from Dan around noon that the car was ready (just as they had indicated when I left). When i got back Dan went over some points on the service and I was on my kway. A very efficient and prompt service with no tie/ups or delays. Good Job. More