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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.9
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,209 reviews

April 15, 2017

Great service Easy transaction I saw the car online contacted the dealership negotiated the price I flew in to Sacramento international airport was picked up by th More

by classiquecollies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Thompson
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

Congratulations on your purchase! I'm glad we could make it a great experience for you. Thanks for the 5 stars! Lisa Brown Customer Relations Manager

April 14, 2017

Great Service I leased my car from the Sacramento dealership, but do all my service at the El Dorado Hills Mercedes-Benz. El Dorado has great service and Don Vande More

by rlkrodell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty and we thank you for your feedback! Lisa Brown Customer Relations Manager

April 12, 2017

Great Service from Daniel Clark My service manager, Daniel Clark always gives me excellent service. He takes the time to explain things to me and always checks to see how long my E More

by MASTARBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

Dan is the epitome of first class service and we appreciate you recognizing him in your review. We're lucky to have employees who will go above and beyond for their customers. Lisa Brown Customer Relations Manager

April 11, 2017

Service with Customer in Mind i intended to wait for 20k service to be completed, but after tell my service advisor what i thought were minor fixes it totaled 4 hours. He said that More

by FRANKLINAQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

I'm happy Gayton was able to accommodate your busy schedule. Thank you for the nice review. We appreciate your business and we'll see you next time! Lisa Brown Customer Relations Manager

April 10, 2017

Great in all departments. Take good care of loyal customers! Great service in all depts. Treat their loyal customers very well! The young man that delivered my new car was VERY polite and made sure I understood More

by lanaboyer372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lundy, Mike Sabbagh, Don Vanderschoot, Ryan Skelly
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing our dedicated employees! We value your business and look forward to serving you again. Lisa Brown Customer Relations Manager

April 09, 2017

Great place, great service! I always receive a genuine feeling that the service to be performed on my vehicle is the most important thing the dealership will ever do. That is wh More

by OSRAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

Our customers satisfaction is our number one goal, and we think of them as part of our Mercedes Benz of El Dorado Hills family. Thank you for your loyalty! Lisa Brown Customer Relations Manager

April 09, 2017

Great service Dan is a knowledgeable and dedicated service professional. I have a high level of confidence in his skill and I recommend you work with him too. More

by maxcallaghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We have confidence in Dan as well! Thank you for your business and for taking the time to give us your feedback. Lisa Brown Customer Relations Manager

April 09, 2017

Excellent service - both for the car and the people! I keep coming back just because the service folks treat you with respect and offer the best in class service. Always recommend to my friends and fami More

by TODD.CHRIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christ, Daniel Clark
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills! The best or nothing is our goal and we are happy to have your recommendation. Lisa Brown Customer Relations Manager

April 08, 2017

Don @ Mercedes EDH Professional, Responsive, Efficient and Reasonable - everything you want when having your vehicle serviced-Thanks Don, you are the best and we appreci More

by ChelsKeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and employees like him who will always go above and beyond for our customers. Thank you for the nice review and thank you for your business! Lisa Brown Customer Relations Manager

April 07, 2017

Clarification on electronic functions usage. Nothing to complain about, on the contrary, very pleased. All my questions were answered and I was offered to call or go back if I needed it. Ryan w More

by Rose Balzowski
Recommend Dealer
Yes
Employees Worked With
Ryan, forgot last name.
Apr 28, 2017 -

Mercedes-Benz of El Dorado Hills responded

We're happy to hear you have no complaints! It's our goal that you are completely satisfied. We appreciate your business and look forward to serving you in the future.

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