Mercedes-Benz of El Dorado Hills

Maintenance 10 plus rating as always. What a great service team you have. I always ask for and like working with Gayton. The check in person is always helpful, 10 plus rating as always. What a great service team you have. I always ask for and like working with Gayton. The check in person is always helpful, pleasant and friendly. Did not catch his name. More

Above and Beyond El Dorado Hills Mercedes Benz went above-and-beyond customer service and I really appreciate them going out of their way to make a customer satisfied. El Dorado Hills Mercedes Benz went above-and-beyond customer service and I really appreciate them going out of their way to make a customer satisfied. More

Changing the broken headlight on the right side. Thank you Gayton for doing an excellent job!!! Special thank you to Luis for dropping us off in our house. He was so polite and very professional!!! Thank you Gayton for doing an excellent job!!! Special thank you to Luis for dropping us off in our house. He was so polite and very professional!!! More

Service on MBZ GLK recall Gayton was an absolute delight to work with. He is personable and extremely easy to communicate with. At my age, I don't need nor am impressed with ar Gayton was an absolute delight to work with. He is personable and extremely easy to communicate with. At my age, I don't need nor am impressed with arrogant service employees or salesmen who act like they walk on water because they work for MBZ, Lexus or BMW. I worked with all three companies re service and sales and Gayton is incredible. Not all of my past experiences at your sales and service center have made a grade above a "C". Gayton is an A+. Thank you Mercedes. More

Fast, professional, flexible I was greeted immediately upon arrival and met with the service manager right away. The entire process took less than 10 minutes and I was given a rid I was greeted immediately upon arrival and met with the service manager right away. The entire process took less than 10 minutes and I was given a ride to my office by a very pleasant driver. All my questions regarding the service were answered, the work was performed quickly, and the entire experience was both pleasant and efficient. I highly recommend this service center. More

Appointment Very courteous and helpful receptionist. Gave me my appt. Promptly. Thank you for such great service every time I come in. Your service center is top Very courteous and helpful receptionist. Gave me my appt. Promptly. Thank you for such great service every time I come in. Your service center is top notch... More

Service with a smile Daniel Clark is the best! He presents your options clearly and wants the best for you and your car. When we pick up the car, we can drive away confide Daniel Clark is the best! He presents your options clearly and wants the best for you and your car. When we pick up the car, we can drive away confident that our car is roadworthy because nothing has been missed. See you for the next service!! More

Brakes and tires GLE 63 Quick turnaround if my car and everything was perfect working condition. Car was clean and my service advisor was great about following up with me an Quick turnaround if my car and everything was perfect working condition. Car was clean and my service advisor was great about following up with me and flexible when I needed. More

Replace auxiliary battery As usual, Don V got me in pretty much on time, and out by noon as he knew I was waiting. kept me advised about what was going on. As usual, Don V got me in pretty much on time, and out by noon as he knew I was waiting. kept me advised about what was going on. More

Superb Job by David team Replaced a New Windshield in my MB 350 conv. - Awesome Job by David Kaplan and service team , It really feels like a brand new car ! Replaced a New Windshield in my MB 350 conv. - Awesome Job by David Kaplan and service team , It really feels like a brand new car ! More