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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
July 16, 2019
Best Customer Service! This is my 5th car from this dealership. I won’t go anywhere else! The customer service is fantastic. Every person there truly cares about earning you This is my 5th car from this dealership. I won’t go anywhere else! The customer service is fantastic. Every person there truly cares about earning your trust and your complete satisfaction. They value your loyalty to the brand and will do whatever they can to keep it. Best place to purchase your dream car! More
by carenjterry
Verified CustomerEmployees Worked With
Shane Lundy, Daniel Clark, Demi LeMarquand, Demi LeMarquand, Mike Lynch, Matt Coats
July 15, 2019
Excellent customer service from start to finish! Mike was on top of it unlike the last dealership (Chico) I purchased my car from. I am so glad I made the hour plus drive to Mercedes-Benz of El Dorad Mike was on top of it unlike the last dealership (Chico) I purchased my car from. I am so glad I made the hour plus drive to Mercedes-Benz of El Dorado Hills. There were several employees that assisted me and all gave 100% service! More
by tgarcia5
Employees Worked With
Michael Jackson
July 14, 2019
Great service center! Mercedes-Benz of El Dorado Hills goes above and beyond for their customers, one of the best Mercedes-Benz dealer I’ve gone to for car services! Mercedes-Benz of El Dorado Hills goes above and beyond for their customers, one of the best Mercedes-Benz dealer I’ve gone to for car services! More
by BARRERAMIREYA11
Employees Worked With
Don Vanderschoot, David Kaplan
July 14, 2019
Wonderful Customer Experience Matt, was very attentive and helpful. Mike was helpful and not high pressure towards the warranty and financing side. Chad and I emailed back and for Matt, was very attentive and helpful. Mike was helpful and not high pressure towards the warranty and financing side. Chad and I emailed back and forth for a couple weeks before I came in to visit; he was very pleasant, not high pressure at all. I loved the experience. More
by rachel.newland1
Employees Worked With
Mike Lynch, Matt Coats, Chad Wessling
July 11, 2019
Always great customer service It is always a pleasant experience-on time, great customer service and they make it easy. Plus they keep an updated service log for my files. It is always a pleasant experience-on time, great customer service and they make it easy. Plus they keep an updated service log for my files. More
by Rondo333$
Employees Worked With
David Kaplan
July 06, 2019
Great auto service Exact and to the point engine problem diagnosis , great approach and suggestions to fix other related engine problems . They try to make the experienc Exact and to the point engine problem diagnosis , great approach and suggestions to fix other related engine problems . They try to make the experience financially reasonable as well . More
by moji1998
Employees Worked With
Daniel Clark
July 05, 2019
Gayton is awesome! Gayton is always on top of things and easy to reach when I have a question. He is very courteous and helpful in explaining the various services so I Gayton is always on top of things and easy to reach when I have a question. He is very courteous and helpful in explaining the various services so I can make an informed decision. More
by DLEVINE1
Employees Worked With
Gayton DeRosa
July 03, 2019
Mercedes Benz of El Dorado Hills is top notch I always feel welcome when I come in and Pat is someone I definitely trust. The finance guys are great too. I won’t ever go anywhere else for purchasi I always feel welcome when I come in and Pat is someone I definitely trust. The finance guys are great too. I won’t ever go anywhere else for purchasing a new vehicle. This is my third Mercedes from this dealership and I am very observant of how they were treat others, and it shows. Pat and Derek worked with me to get me the vehicle i would love and it’s great. The dealership is spotless! Go here and buy your next vehicle. Service is great too! Susan More
by SusanV
Employees Worked With
Pat Upright, Gayton DeRosa, Derek Upright, Mike Lynch, Dustin Brooks
July 02, 2019
Consistant above and beyond service. I always have incredible service, great communication and clear expectations. I have not been disappointed once. Gayton DeRosa is by far the best Serv I always have incredible service, great communication and clear expectations. I have not been disappointed once. Gayton DeRosa is by far the best Service Rep I have ever dealt with More
by greghanzelka
Employees Worked With
Gayton DeRosa
July 01, 2019
Great low pressure experience! I have enjoyed the Mercedes relationship for the past three cars we have leased. There professionalism and experience makes it easy to continue to do I have enjoyed the Mercedes relationship for the past three cars we have leased. There professionalism and experience makes it easy to continue to do business with them. More
by Mark Frederick
Employees Worked With
Dustin Brooks, Travis Blankenship
