Mercedes-Benz of El Dorado Hills

Matt is helpful and professional I've mostly dealt with Matt and he's been awesome. I had to take my car in for a few issues and they're pretty good about getting everything taken car I've mostly dealt with Matt and he's been awesome. I had to take my car in for a few issues and they're pretty good about getting everything taken care of in a timely manner. The only complaint I have is with the company they outsource to do their window tint. I've had to take it in twice now for window tint because of bubbles and overall bad installation. Can't really blame the dealer for this since from my understanding they outsource it but I think they should look into having someone else do it. Even now I'm not happy with it but don't really want to take it back and have it reinstalled which takes a few days and then not be able to roll them down for 4-5 days afterwards. More

Amazing Everything went smoothly.. gayton let me take a loaner car for the day even though they don’t typically give one out for the small services, but I had Everything went smoothly.. gayton let me take a loaner car for the day even though they don’t typically give one out for the small services, but I had to go to work so he was very understanding. More

Excellent service! Service was outstanding, as always. Daniel is so thorough and clear going over the details. Work was completed at the promised time, and Michael is a Service was outstanding, as always. Daniel is so thorough and clear going over the details. Work was completed at the promised time, and Michael is a great conversationalist for the rides to and from my house. More

Professional service Communication was good to explain what work would be done, how much it would cost and when it would be done. The dealership is clean and well organize Communication was good to explain what work would be done, how much it would cost and when it would be done. The dealership is clean and well organized to get you in and out as efficiently as possible. There are multiple waiting areas so you can work (me) or relax. Also a good selection of free beverages. More

Expensive but experts If you want the job done right with no worries and excellent customer service, go here. They are expensive but you know the prices upfront and they ha If you want the job done right with no worries and excellent customer service, go here. They are expensive but you know the prices upfront and they have always been honest and professional with me. More

Leased vehicle Ryan was very helpful and informative while helping with our new lease. If he didn’t know the answer he found out and got right back to us. He made t Ryan was very helpful and informative while helping with our new lease. If he didn’t know the answer he found out and got right back to us. He made the process stress free More

20,000 mile tune up for my 2018 GLS 550 Great service from Daniel as always. Work was done on time and was done right, A loaner car was provided so I could run some needed shopping while I Great service from Daniel as always. Work was done on time and was done right, A loaner car was provided so I could run some needed shopping while I was waiting. My car was returned washed and clean. More

In and out in the time quoted by Don Always quick and easy to deal with. Dependable and can expect good advise. Have heard great reviews from other Mercedes owners in our neighborhood and Always quick and easy to deal with. Dependable and can expect good advise. Have heard great reviews from other Mercedes owners in our neighborhood and business associates. More

Phenomenal service From start to finish I am always taken well care of. Aside from the awesome brand, the service staff is very helpful, knowledgeable and friendly. I am From start to finish I am always taken well care of. Aside from the awesome brand, the service staff is very helpful, knowledgeable and friendly. I am always in good hands and won’t go anywhere else. Thank you for the help and support in the past and in the coming future. Special thanks to Jason Downing and crew. More

Great Purchasing Experience & Service! When the time came to replace our ML320 and E420 Mercedes-Benz of El Dorado Hills worked hard for our business. In addition to competitive pricing th When the time came to replace our ML320 and E420 Mercedes-Benz of El Dorado Hills worked hard for our business. In addition to competitive pricing they also took extra care to make the process of buying a car a pleasant experience. Since the purchase, we have serviced our cars exclusively through Mercedes-Benz of El Dorado Hills and Don Vanderschoot and the rest of the service team have gone out of their way to provide world class service. I wouldn't take my Mercedes anywhere else. More