Mercedes-Benz of El Dorado Hills

Positive experience Positive experience. David Kaplan explained the work to be done very well, and was able to provide a loaner when they found circumstances called for Positive experience. David Kaplan explained the work to be done very well, and was able to provide a loaner when they found circumstances called for bringing my car in the following day. More

Thank You David Kaplan! David Kaplan is truly the best of the best! He went out of his way to solve the recurrent problem of our brand new GT 63 S... David Kaplan is truly the best of the best! He went out of his way to solve the recurrent problem of our brand new GT 63 S... More

It was fast and easy I brought my car for the first service and it was fast and easy. They serviced it withing 2 hours and returned the car washed and clean. I brought my I brought my car for the first service and it was fast and easy. They serviced it withing 2 hours and returned the car washed and clean. I brought my car couple of times before for tire air balance which was done very quickly. Thanks for great service. More

Great Service! I've had the pleasure to visit the EDH dealership on multiple occasions and I've always had impeccable service. Everyone is always friendly and knowle I've had the pleasure to visit the EDH dealership on multiple occasions and I've always had impeccable service. Everyone is always friendly and knowledgeable. Every experience has been great and especially the ride home with the gentleman that drove me..... He has so many stories and very personable. Five stars in my eyes! Keep up the good work! More

a sercice David is an excellent service rep and the shuttle service was outstanding. My appointment was handled with efficiency and friendliness. I hope to h David is an excellent service rep and the shuttle service was outstanding. My appointment was handled with efficiency and friendliness. I hope to have David as my ongoing servicer manager More

Warranty work Dan Clark did a fantastic job taking care of the warranty issue. The rest of the crew were great also. Dan has been taking care of our family for many Dan Clark did a fantastic job taking care of the warranty issue. The rest of the crew were great also. Dan has been taking care of our family for many years. More

Great service and communication! David was great about keeping in contact with me and having my car ready and clean before expected. He was able to work around my crazy schedule so it David was great about keeping in contact with me and having my car ready and clean before expected. He was able to work around my crazy schedule so it was my an inconvenience. More

Great experience Daniel Clark is an absolute pleasure to work with. He could not be any better in his job. I am glad he is my service manager. Daniel Clark is an absolute pleasure to work with. He could not be any better in his job. I am glad he is my service manager. More

5 star service We purchase only Mercedes, not only because they are safe, reliable cars, but also because the service at Mercedes Benz in El Dorado Hills is exceptio We purchase only Mercedes, not only because they are safe, reliable cars, but also because the service at Mercedes Benz in El Dorado Hills is exceptional. We specifically use Daniel as our service advisor who has gone above and beyond for us more times than we can count. If you're interested in buying a car, we recommend Demi. More

Great Job! David rocks. David worked with me to explain the necessary repairs to my vehicle. He also went above and beyond to help me understand what I can expect in the fut David worked with me to explain the necessary repairs to my vehicle. He also went above and beyond to help me understand what I can expect in the future and what types of "issues" my particular model has throughout it's life. I greatly appreciated the loaner vehicle so that I was able to maintain a high level of service to my clients throughout the time my car was being fixed. Lastly, my car was fixed a day ahead of schedule and is now running smoothly. Thanks David! More