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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
September 17, 2019
Excellent warranty service Service center is sensitive to customer feedback and provide suggestions to check or replace source of concern. I felt comfortable in dealing with thi Service center is sensitive to customer feedback and provide suggestions to check or replace source of concern. I felt comfortable in dealing with this service center especially the extra effort to improve customer experience. If the concern is under warranty, Dan will make sure its corrected the soonest time possible. More
by NDB900
Verified CustomerEmployees Worked With
Daniel Clark
September 17, 2019
Awesome experience I came in to look at some cars and left with a model I didn’t even know existed. There was no pressure and the entire staff was gracious. J T ‘ was ve I came in to look at some cars and left with a model I didn’t even know existed. There was no pressure and the entire staff was gracious. J T ‘ was very nice to show me all my options. More
by SBARNETT522
Employees Worked With
J.T. Glessner
September 15, 2019
Obtaining corrections that we asked for without any problems We asked for a repair and re application of paint/sealant of a small damaged area as well as a repair of the drivers seat. We asked for a repair and re application of paint/sealant of a small damaged area as well as a repair of the drivers seat. More
by mteslar7
Employees Worked With
Shane Lundy, Matt Coats
September 13, 2019
5 star treatment From the warm bagels to the great coffee. It's also top notch service when I bring my E350 in. You have a customer for life! Thank you for being so am From the warm bagels to the great coffee. It's also top notch service when I bring my E350 in. You have a customer for life! Thank you for being so amazing and continue to offer 5 star service. More
by JHANF
Employees Worked With
David Kaplan, Chad Wessling
September 13, 2019
Issue with wheel / tire on newly purchased vehicle Mercedes brought rental car to house and picked up vehicle to have it repaired. obviously concerned with an issue with a brand new vehicle but Mercede Mercedes brought rental car to house and picked up vehicle to have it repaired. obviously concerned with an issue with a brand new vehicle but Mercedes stepped up and did the right thing by taking care of it. More
by mako254g
Employees Worked With
J.T. Glessner
September 12, 2019
Happy customer Chad is great with answering all of my messages. Him and Michael went above & beyond to get my dream car delivered to me. My fiancé and I have a busy Chad is great with answering all of my messages. Him and Michael went above & beyond to get my dream car delivered to me. My fiancé and I have a busy working schedule and since we’re not able to drive 2-3 hours to El Dorado Hills, they had a driver delivered my car to my house the following day after I told them I wanted to purchase it. Thank you so much for a great experience. More
by NewMBGLE350owner
Employees Worked With
Michael Danilov, Finance Manager, Chad Wessling
September 11, 2019
Sort of I feel like they were nice and courteous but at the same time said my car needed stuff that it really didn’t need like a transmission flush on less th I feel like they were nice and courteous but at the same time said my car needed stuff that it really didn’t need like a transmission flush on less than 60000 miles - I just think it’s costly over done maintenance. Makes me not want the cat anymore More
by sobusy2
Employees Worked With
I don’t know
September 10, 2019
Title Scheduled maintenance was done on time and Don V. took the time to explain the potential sources of a noise coming from the engine when the engine is Scheduled maintenance was done on time and Don V. took the time to explain the potential sources of a noise coming from the engine when the engine is cold. More
by leloewe
Employees Worked With
Don Vanderschoot
September 10, 2019
David Kaplan is the best! My car needed a full detail and tinted windows. David, as always, took great care of me. My car looked amazing! Great experience and I am very happy w My car needed a full detail and tinted windows. David, as always, took great care of me. My car looked amazing! Great experience and I am very happy with my car. More
by SUSANLOPEZGUERRA
Employees Worked With
David Kaplan
September 08, 2019
WONDERFUL MBEDH has an amazing staff that has never let me down. Leasing my new E300 was simple, efficient, and even fun! I would never go anywhere else. Tha MBEDH has an amazing staff that has never let me down. Leasing my new E300 was simple, efficient, and even fun! I would never go anywhere else. Thank you for always being there for me. More
by ml-teach
Employees Worked With
Gayton DeRosa, Chad Wessling
