Mercedes-Benz of El Dorado Hills

Routine maintenance Don V did an extremely awesome job. From getting my car in and out from service. Provided me a loaner car when I need one. Don V did an extremely awesome job. From getting my car in and out from service. Provided me a loaner car when I need one. More

Excellent Service! JT couldn't have been more helpful, respectful & patient.assisting my husband & me with finding the perfect car for us. We were very specific about th JT couldn't have been more helpful, respectful & patient.assisting my husband & me with finding the perfect car for us. We were very specific about the equipment etc. we desired, and JT found the car to meet our expectations. In addition, allowing us to take the car for the evening without any hassle was so appreciated. Purchasing the vehicle went as smooth as possible, too and was handled in a very professional fashion. More

buying used car JT was professional and helpful, Excellent representative of Mercedes, Highly recommend JT as outstanding sales person. Friendly, professional, and JT was professional and helpful, Excellent representative of Mercedes, Highly recommend JT as outstanding sales person. Friendly, professional, and helpful. The car dealership was clean and well kept. More

Treated like family! I have purchased vehicles from Mercedes of El Dorado for many years. For as long as I have been a customer it has been refreshing to continue to build I have purchased vehicles from Mercedes of El Dorado for many years. For as long as I have been a customer it has been refreshing to continue to build relationships with the same core group of employees. On this last purchase for the first time in years I met a new sales representative named JT. JT fit right in and made my continued relationship with Mercedes feel as familiar and familial as always. Not only was JT a pleasure to work with, he was also diligent in finding the vehicle that I wanted and ensuring that the purchase was a smooth and expeditious transaction. My husband and I love doing business with Mercedes of El Dorado. Honorable mention to Pat and Robin! Thank you all! More

History with Mercedes El Dorado Hills The needs of the customer are taken care of as soon as you drive up. I brought the car in for an unusual repair, the service department surveyed the p The needs of the customer are taken care of as soon as you drive up. I brought the car in for an unusual repair, the service department surveyed the problem and let me know there was a crack in the part. Mercedes was contacted and the part was replaced. I was kept abreast of the progress and was called when the part came in. This is our third Mercedes and we purchased it with El Dorado Hills because of the service we had received previously. More

Awesome Customer Service Service was fast and excellent. The young man David Kaplan that assisted me was wonderful and very helpful. I feel very safe and secure dealing wit Service was fast and excellent. The young man David Kaplan that assisted me was wonderful and very helpful. I feel very safe and secure dealing with Mr. Kaplan. More

Awesome customer service, everytime Their Service Center Employees are world class and they always deliver on time, with the highest quality. Don stands out in this team, as I have worke Their Service Center Employees are world class and they always deliver on time, with the highest quality. Don stands out in this team, as I have worked closely with him for a last few years and he has been extremely helpful. I appreciate his suggestions and advice each time. More