Mercedes-Benz of El Dorado Hills

Excellent Service I like Don Vanderschoot very much. He is very helpful and he goes out of his way to to make sure everything get done as promised. I like Don Vanderschoot very much. He is very helpful and he goes out of his way to to make sure everything get done as promised. More

Treated like a VIP! Buying a car has never been an experience I would brag about but after working with Stephane I have told my story of buying from El Dorado Hills Merce Buying a car has never been an experience I would brag about but after working with Stephane I have told my story of buying from El Dorado Hills Mercedes Benz over and over again. I felt like a VIP with after-hours phone calls to answer my questions. More

Maintenance Great service from everyone I encountered on the entire staff. I will definitely be back again when I am in need of service. Thank you Great service from everyone I encountered on the entire staff. I will definitely be back again when I am in need of service. Thank you More

Battery problem Ongoing problem with battery. This is the 4th time we have taken or had car towed to dealership. Hopefully they found the faulty “computer” this time. Ongoing problem with battery. This is the 4th time we have taken or had car towed to dealership. Hopefully they found the faulty “computer” this time. Time will tell More

Service Great service from Don beyond expectations. My wife needed hands on treatment. She received service immediately. I would recommend your facility to al Great service from Don beyond expectations. My wife needed hands on treatment. She received service immediately. I would recommend your facility to all of my friends. More

Top notch service !!! "worth the drive to El Dorado hills" Mercedes-Benz of El Dorado Hills is purely professional I drive all the way from Sacramento because of the exceptional service . Don Vanderschoot has Mercedes-Benz of El Dorado Hills is purely professional I drive all the way from Sacramento because of the exceptional service . Don Vanderschoot has extensive Mercedes Benz knowledge and provides excellent service. I would highly recommend Mercedes-Benz of El Dorado Hills to anyone. Thank You. More

We love our Mercedes Family Daniel has been our service rep for at the past decade. We appreciate the stability and consistency of our service relationship. Daniel has always tak Daniel has been our service rep for at the past decade. We appreciate the stability and consistency of our service relationship. Daniel has always taken good care of us. He is informative, attentive to our needs, respectful and expeditious in meeting our service needs. More

Pleasant experience from car drop-off to car pick-up It was good experience and was provided with all required information without any hassle and was very quick and easy process ! And got a chance to exp It was good experience and was provided with all required information without any hassle and was very quick and easy process ! And got a chance to experience a SUV as a loaner vehicle as well. It was overall a very good experience :) More

Service department was great. I didn’t qualify for a loaner car and had errands to run and they gave me one anyway. Great customer service!! was great. I didn’t qualify for a loaner car and had errands to run and they gave me one anyway. Great customer service!! More

Recall repair Brought the car in for a safety recall which was to take about 30 minutes. My usual service rep Don was busy, so Daniel Clark took over. I specificall Brought the car in for a safety recall which was to take about 30 minutes. My usual service rep Don was busy, so Daniel Clark took over. I specifically asked if the tire pressure could be checked while the car was being serviced, and was told it would be done as part of the service. When I left, the sensor indicated the tires were low. The entire process took nearly an hour and a half. More