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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
February 12, 2020
Awesome EDH MB Rocks !! Thanks David for your help again. My only suggestion in general is (not knowing the intricacies) if a customer buys a part in one M EDH MB Rocks !! Thanks David for your help again. My only suggestion in general is (not knowing the intricacies) if a customer buys a part in one MB location and returns in another, if possible make the returns easier. From a customers perspective it is Mercedes OEM part from a dealer. Just like i buy something at Macys in east coast and i have the receipt i can return to a Macy’s in west coast at any locations in US. More
by VINSINGH
Verified CustomerEmployees Worked With
David Kaplan
February 12, 2020
Great service David is awesome really enjoyed the experience we will definitely let everyone know what a good job you guys did thank you Again experience we will definitely let everyone know what a good job you guys did thank you Again More
by MSPREET1989
Employees Worked With
David Kaplan
February 10, 2020
Great customer service . Always is very accommodating. Takes care of everything in a timely matter . I would recommend him. Over all a wonderful experience Thank you Takes care of everything in a timely matter . I would recommend him. Over all a wonderful experience Thank you More
by MIAWHITTEMORE
Employees Worked With
Daniel Clark
February 09, 2020
Great service department. We have been buying and servicing our Mercedes at El Dorado Hills dealership for many years. The service department is great and especially Daniel Cla We have been buying and servicing our Mercedes at El Dorado Hills dealership for many years. The service department is great and especially Daniel Clark. Overall this is a very good dealership. More
by cah47
Employees Worked With
Daniel Clark
February 06, 2020
Older E350 Still Strong MBZ of EDH Service Dept has always been hospitable and efficient with steady performance over the last 5 years. We bought the extended warranty of th MBZ of EDH Service Dept has always been hospitable and efficient with steady performance over the last 5 years. We bought the extended warranty of the 3 yr old lease return vehicle we bought at this location. Love the car but MBZ cars are a bit mechanically challenged. For instance we had to replace motor mounts at 75.000 miles. Motor mounts??? Anyway the service is good but a bit expensive...best to buy that extended warranty. More
by mel.koenig34
Employees Worked With
Daniel Clark, Gayton DeRosa
February 06, 2020
Disturbing service experience; I will not return to MB. MB owner since 2002; exclusive history of receiving/purchasing dealer service on both of my Mercedes Benz. MB owner since 2002; exclusive history of receiving/purchasing dealer service on both of my Mercedes Benz. More
by BRENDA95567
Employees Worked With
Gayton DeRosa
February 01, 2020
Exceptional service! MB of eldorado hills has the best customer service. They really took care of us when. We had some issues with our used vehicle and they went above and beyond to make sure we were happ customer service. They really took care of us when. We had some issues with our used vehicle and they went above and beyond to make sure we were happy with our purchase. More
by amymeier1974
Employees Worked With
Pat Upright, Demi LeMarquand, Demi LeMarquand, Mike Lynch, Matt Coats
January 29, 2020
Ron was our salesman, he was amazing and very knowledgeable. We felt very comfortable with the options he gave us and he made my wife’s birthday gift a pleasant and fun experience. knowledgeable. We felt very comfortable with the options he gave us and he made my wife’s birthday gift a pleasant and fun experience. More
by bkamas
Employees Worked With
Ron was amazing
January 28, 2020
From sales to service everything has been impeccable. The service department has always gone above and beyond. I’ve never had a bad experience. Thank you service department has always gone above and beyond. I’ve never had a bad experience. Thank you More
by rphchase
Employees Worked With
Daniel Clark
January 25, 2020
FriendlyGood customer service Efficient Always provide Friendly Good customer service Efficient Always provide update status on the service progress Waiting area is clean They even have breakfast f Friendly Good customer service Efficient Always provide update status on the service progress Waiting area is clean They even have breakfast for guess Always have something to drink More
by xiosho0212
Employees Worked With
Don Vanderschoot
