
Mercedes-Benz of El Cajon
El Cajon, CA
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Mercedes Benz of El Cajon was a very nice experience for me.Dan Romero was a pleasure to work with.He was friendly, pro active, listened well to what I wanted.He returned my phone calls and texts quickly. me.Dan Romero was a pleasure to work with.He was friendly, pro active, listened well to what I wanted.He returned my phone calls and texts quickly. More
Very happy with the way I was treated when I took my GLC 300 in for service. I waited for the service to be completed in a very comfortable waiting area. The service was completed earlier than I expected. 300 in for service. I waited for the service to be completed in a very comfortable waiting area. The service was completed earlier than I expected. More
Gerardo was very helpful through a difficult time. MB's supply chain issues kept a replacement warrantied part from reaching the dealership for a month or so. Gerardo kept me fully informed througho MB's supply chain issues kept a replacement warrantied part from reaching the dealership for a month or so. Gerardo kept me fully informed throughout the frustrating time. MB El Cajon gave me a great loaner to use until my car was ready. Gerardo, my service advisor and the rest of the staff did a fantastic job seeing everything was perfect before I picked up my car More
Cesar F. was extremely professional, helpful and made the experience very pleasant. I would highly recommend this dealership without hesitation. The work perf was extremely professional, helpful and made the experience very pleasant. I would highly recommend this dealership without hesitation. The work performed was done as promised and i was kept informed of the progress thorough out the service. Their concise and clear communication allowed me to plan my day accordingly. I be am definitely coming back for future appointments due to the outstanding customer service. More
Gerardo is truly an exceptional professional and customer oriented employee! His superb efforts led to the time-sensitive completion of Service A for my Mercedes Benz! Truly personable and an effective lead oriented employee! His superb efforts led to the time-sensitive completion of Service A for my Mercedes Benz! Truly personable and an effective leader and representative that deserves an opportunity for review and selection for a management position in your organization! I had never brought either of my Mercedes to the El Cajon branch, however now that I’ve had the pleasure of meeting your service technician, Gerardo, I may return for additional maintenance of both of my Mercedes in the future, he is a superstar, keep him on the fast track for a management position!! More
Five stars for KC, who was very responsive from the beginning to the end, very friendly, and showed great respect towards the customer's time. I bought a new GLE from KC, the whole process went very sm beginning to the end, very friendly, and showed great respect towards the customer's time. I bought a new GLE from KC, the whole process went very smoothly. I requested additional copies of documents after the sale, KC addressed all my concerns and provided what I needed on the same day. It was a great buying experience thanks to KC! More
Brian did a great job assisting me. SAN diego Mercedes’ appointment wasn’t until October and I had the A1 since end of May. I had an appointment with SAN Diego on July 11 but they tol SAN diego Mercedes’ appointment wasn’t until October and I had the A1 since end of May. I had an appointment with SAN Diego on July 11 but they told me that they are to cancel and could not get me in until October 3 because of lack of technicians. I was very happy to get in at the ElCajon and plan to got there from now on! More