Mercedes-Benz of El Cajon

I have taken my car here a few times and the service is always amazing and easy . Thanks Yousif always amazing and easy . Thanks Yousif More

MB of El Cajon is my go to for servicing my E300. These guys have been doing a great job ever since I purchased the vehicle there in 2019. Not only the place is immaculate but the service is ever b These guys have been doing a great job ever since I purchased the vehicle there in 2019. Not only the place is immaculate but the service is ever better. Cesar Flores is an amazing advisor and I strongly recommend him to anyone. Great listener and his response times are top notch. Thank you for taking care of my vehicle! More

FRANCO SALAZAR BEST SERVICE AGENT IN THE WORLD PROFESSIONAL BI-LINGUAL KKNOWLEDGABLE SIMPLY THE BEST... WORLD PROFESSIONAL BI-LINGUAL KKNOWLEDGABLE SIMPLY THE BEST... More

The best Mercedes-Benz Dealership with the best Sales Specialists in the Market KC TOMA, thank you Mr Toma for my new home and a great deal. You took the time to help me make a great selection at the bes Specialists in the Market KC TOMA, thank you Mr Toma for my new home and a great deal. You took the time to help me make a great selection at the best price. If you need a new vehicle Mr Toma and Mercedes-Benz of El Cajon is the best place to buy, HANDS DOWN!! More

great accessible location, wonderful staff and Cesar Flores is my go to service advisor! Always great customer service!! Flores is my go to service advisor! Always great customer service!! More

Service and attention was top of class. My advisor was proactive and did a great job. Thank you My advisor was proactive and did a great job. Thank you More

EXCELLENT AND VERY FAST ATTENTION WITH GERARDO THANKS A LOT FOR SOLVING MY GLE 350 PROBLEM LOT FOR SOLVING MY GLE 350 PROBLEM More

I have been a loyal client for MB El Cajon but their post-sale service has dropped to 0. If I could give 0 stars I would. Their finance department needed to get us some paperwork and after almost 6 w post-sale service has dropped to 0. If I could give 0 stars I would. Their finance department needed to get us some paperwork and after almost 6 weeks of emailing and calling with never a response like promised we decided just to go ask for the paperwork at MBSD. We were dealing with Tomas who is the finance manager. Never have I dealt with such an unresponsive manager. I would expect something else after buying more than 10 cars from this dealership. This dealership is the opposite of under-promise over deliver. More

Cesar Flores has great customer service. Always take the time to help his clients. Very happy with Cesar and Mercedes El Cajon. Always take the time to help his clients. Very happy with Cesar and Mercedes El Cajon. More

Waited almost a month for an appointment, brought the car in early on the appointment day for a scheduled 20K mile service. I was told that the shop was very busy so it would probably take until the nex car in early on the appointment day for a scheduled 20K mile service. I was told that the shop was very busy so it would probably take until the next day. The following day I was told by the service manager assigned to my vehicle that no one had looked at it yet and that I should expect to wait a few more days. Why bother taking appointments if the work won't be completed on time. The kicker is that of course they ran out of "Loaners" and sent me to Enterprise for a cheap rental. More