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Mercedes-Benz of El Cajon

El Cajon, CA

4.9
203 Reviews

1111 Wagner Drive

El Cajon, CA

92020

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Showing 203 reviews

July 10, 2023

Service Advisor Cesar Flores very efficient and helpful very attentive. Cleanliness of the dealer and customer service very friendly. More

by marilueddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Jul 11, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your stars! We strive to deliver quality service and are so proud of our team for caring for you. Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 07, 2023

Bryan Pineda. Is an asset to this dealership Which make me to come when I live 3 miles from San Diego dealership. More

by Mimand1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Pineda
Jul 07, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing Mercedes-Benz of El Cajon! We're happy to hear Bryan always goes above and beyond to ensure you're taken care of. Until next time! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 06, 2023

I first spoke to Lisa then KC took over. He was kind and understanding. I was first interested in the GLE but was too high for my mom. He suggested showing me the New GLC 300 and it was impr More

by Wrosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KC Toma
Jul 07, 2023 -

Mercedes-Benz of El Cajon responded

It's wonderful to hear your shopping experience went smoothly! Please don't hesitate to reach out if there's anything else we can assist with. Thank you for your stars! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

July 04, 2023

Start to finish top-notch service. From the test drive to Sam delivering our new Mercedes with a bow on it to our home Mercedes of El Cajon has earned our business for life. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 05, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for your wonderful feedback, Mark! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 29, 2023

Always a great experience at this location from Cesar Flores, he has been my go to service advisor since I started to get my vehicle serviced here for the last few years! Kudos to Cesar Flores! More

by MBfan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Jun 30, 2023 -

Mercedes-Benz of El Cajon responded

We appreciate your sharing your experience & we're so happy to hear you're always taken care of here. We'll be sure to pass along your awesome review & we look forward to working together again in the future! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 29, 2023

I have been working with this dealership for approximately nine years. My primary service person is Franco and he is excellent, but this time,. Brian needed to take over for Franco and he was eq More

by cesariomaria51
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian, Franco, Jose
Jun 30, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for always choosing us, Cesario! We're proud of our team for always taking care of you & we look forward to delivering excellent service for years to come! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 16, 2023

Jaime was amazing! He was patient with me while I evaluated which color I wanted. Everyone at the dealership is friendly and helpful. I will be taking my new car her More

by kkonzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime San
Jun 20, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for choosing us, kkonzen! We're so pleased to see your visit with Jaime went seamlessly & that you left behind the wheel of your new Mercedes! Congratulations and welcome to the family! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

June 15, 2023

Juan was great! He answered all my questions and the service team was outstanding, thank you More

by jerine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Jun 19, 2023 -

Mercedes-Benz of El Cajon responded

We love to hear it, Jerine! Thank you for choosing us! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

May 21, 2023

The attention with Cesar it’s outstanding! !!! He really knows his job and he does it excellent, to all the people that take care of my GLE350 thanks a lot You did a great job fixing the A/C More

by cesareo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
May 23, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for trusting us with your Mercedes! We're so proud of Cesar and our team for keeping it running like new! We look forward to working with you again in the future. Regards, Valerie Romero Dealer Principal Customercare@mbec.com

May 20, 2023

I had my Mercedes E350 worked on a warranty. Service is Outstanding, even with free carwash. Staff are friendly and helpful. Franco was my service agent, excellent advisor. Thanks Mercedes El ca More

by Pastol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
May 23, 2023 -

Mercedes-Benz of El Cajon responded

Thank you for being a valued member of the family, Pastol! Don't hesitate to reach out if there's anything else we can assist with! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

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