Mercedes-Benz of El Cajon

I have a 5 star experience every time I visit this dealership. All of the staff are courteous and helpful. I recently took my car in for routine maintenance and it was a great experience as always. My dealership. All of the staff are courteous and helpful. I recently took my car in for routine maintenance and it was a great experience as always. My maintenance advisor Bryan is always very helpful, and there’s never a hard sell. I would definitely recommend this dealership! More

Juan was great, it took a difficult situation and turn it into a positive one. into a positive one. More

Customer service is excellent! Staffs are very helpful. Juan is the best! He kept me updated and always had a follow up to the parts specialist. Thank you so much Juan you are awes Staffs are very helpful. Juan is the best! He kept me updated and always had a follow up to the parts specialist. Thank you so much Juan you are awesome! I really appreciate you. They did a great job on replacing my car’s windshield too. More

I’ve only used the dealership, however it is terrific. I used to get my car serviced at another unnamed large SD dealer, but they fell apart and the service, personnel and amenities are nothing compared t I used to get my car serviced at another unnamed large SD dealer, but they fell apart and the service, personnel and amenities are nothing compared to El Cajon. I just wish we would have purchased our car there! More

Mercedes-Benz of El Cajon has a great service department. I appreciate their thorough service. I appreciate their thorough service. More

Stafanie Collado, sales agent was very helpful and pleasant to talk to in selecting our new car. The dealership is awesome. I have my old MB E350 service done at this facility for every year maintena pleasant to talk to in selecting our new car. The dealership is awesome. I have my old MB E350 service done at this facility for every year maintenance with Cesar Flores who is also a good service agent. More

My husband and I had an excellent experience purchasing a certified pre-owned vehicle at Mercedes-Benz of El Cajon, CA. We saw the car on-line and within minutes received a response from sales specialist Chr certified pre-owned vehicle at Mercedes-Benz of El Cajon, CA. We saw the car on-line and within minutes received a response from sales specialist Christina who confirmed our test drive for the following day. Christina had the car ready when we arrived. She really listened and answered all our questions with clear and accurate responses. She was also extremely patient during the entire process. We decided to purchase the car because of the totally positive experience we had with Christina and the entire Mercedes-Benz of El Cajon management and staff. The transaction was the smoothest we've ever experienced at an auto dealership. The dealership is very well run and managed. It was worth the 2.5-hour drive from Los Angeles to El Cajon to get the car we wanted. Thanks very much! More

Anthony is amazing. He is fast, courteous and gets the job done. I couldn't be happier. Everyone there is very professional but friendly, they have great lounge, loan He is fast, courteous and gets the job done. I couldn't be happier. Everyone there is very professional but friendly, they have great lounge, loaners, food and drink. Just what I expect the best car dealership to be. I plan on buying my next Mercedes-Benz from them. Never buy from the Temecula dealer!!! More

Anthony was an outstanding service advisor. He kept me informed daily while my car was undergoing a complex service and explained the technical details of the repairs and terms of the warranty He kept me informed daily while my car was undergoing a complex service and explained the technical details of the repairs and terms of the warranty. I really appreciated the new Mercedes E class free loaner during the time my car was unavailable. Being able to schedule an appointment when I wanted it and without any hassles was also a big plus while having MBEC work on my car. More

Great service and caring for the customer. Everybody was very helpful and work to help me. Everybody was very helpful and work to help me. More