Mercedes-Benz of El Cajon

Franco is so easy to deal with. He is professional and accommodating. I told Franco about an issue the day of my appointment and the service department worked quickly to get the pa He is professional and accommodating. I told Franco about an issue the day of my appointment and the service department worked quickly to get the part delivered and installed by the next morning. More

Awesome group of people. They did a fantastic job with the recalls and service. Answered all my questions and made me feel welcome. So happy they can work on my Class C o They did a fantastic job with the recalls and service. Answered all my questions and made me feel welcome. So happy they can work on my Class C on the sprinter chassis. The transmission flush made a huge difference to how it handled on long down hill - much better then before the service. Glad I requested it. The price is high but it is a cheap investment to keep the maintenance up to date. Expect many trouble free miles. More

Bryan Pineda and his supervisor were extremely interested in helping me with my atypical service needs. They were head and shoulders above the other three MB dealers I’ve used for service on my ‘2 interested in helping me with my atypical service needs. They were head and shoulders above the other three MB dealers I’ve used for service on my ‘21 Sprinter up-fitted for off road use. The service team at MB of El Cajon was determined to solve my problems rather than just move on toward 5:00 pm like other dealers’ service staff did. That quality focus permeated to Walter in Parts too. Thankfully, I’ve got my service partner for the next 20 years. Thank you for your superior customer service. -Walter Chandler More

Friendly staff and great service. I’ve been taking my Mercedes here since 2016 and have always been treated respectfully. I’d like to specially thank Franco Salzar and the service dep I’ve been taking my Mercedes here since 2016 and have always been treated respectfully. I’d like to specially thank Franco Salzar and the service department for excellent customer service and care to my vehicle. Respectfully, Michelle Tarantino More

Very helpful, provided all the things I needed, fast service. Excellent manners, specially Yousef. Thank you service. Excellent manners, specially Yousef. Thank you More

I've bought two c300s here. The sales and service staff are friendly helpful and knowledgeable. I haven't had a single problem in all my years with ElCajon Mercedes that wasn't The sales and service staff are friendly helpful and knowledgeable. I haven't had a single problem in all my years with ElCajon Mercedes that wasn't dealt with quickly and professionally. I will buy my next Mercedes from this dealership. More

Sam Kalasho is the best salesman. We had an incredible experience start to finish. I highly recommend taking your business to him and the dealership! We had an incredible experience start to finish. I highly recommend taking your business to him and the dealership! More

What a great team! Mikey V, Enrique and Tomas were exceptional in helping my son and I with our Sprinter purchase. Mikey V, Enrique and Tomas were exceptional in helping my son and I with our Sprinter purchase. More

Caesar was very helpful, quick and efficient. He got me in and out! I only use MB of El Cajon for all of my vehicle needs. He got me in and out! I only use MB of El Cajon for all of my vehicle needs. More

The service advisor, Gerardo, and Paul the technician, has restored my faith in getting my car fixed at the dealership. After previous horrible experiences at two other Mercedes Benz dealerships, both Ge has restored my faith in getting my car fixed at the dealership. After previous horrible experiences at two other Mercedes Benz dealerships, both Gerardo and Paul have restored my faith in getting quality service and care at the dealership. Mercedes Benz of El Cajon comes highly rated in my mind! I will be happy to refer them to anyone in San Diego that needs attentive care for their car. More