Mercedes-Benz of El Cajon

This was my first visit to this particular dealer; went for the 20K miles service. I had no problems. The car was ready in less than 2 hrs. Car runs perfectly; like new. Great jod !!! for the 20K miles service. I had no problems. The car was ready in less than 2 hrs. Car runs perfectly; like new. Great jod !!! More

"I tried to call Mercedes-Benz of El Cajon a few times for service on my ML, however, everytime I have to wait for a very long time, and I get tire of waiting. Thinking of going somewhere else." for service on my ML, however, everytime I have to wait for a very long time, and I get tire of waiting. Thinking of going somewhere else." More

Brand new 250 GLB SUV we still have yet to get it back, it had a problem on the freeway it had a problem on the freeway More

MB San Diego overfilled my oil. Then they would not naje me an appointment to correct it. MB El Cajon got me in and corrected the issue. I will change and always take my car there Then they would not naje me an appointment to correct it. MB El Cajon got me in and corrected the issue. I will change and always take my car there for service. More

Osama is amazing I got 2 cars from him within 6 months due to excellent customer service. My initial interaction with him was via text without any time being wasted, He made the process so smooth! Back i due to excellent customer service. My initial interaction with him was via text without any time being wasted, He made the process so smooth! Back in the day you would need to plan a whole day to go get a car! With Osama it was less than an hour! It was such an amazing experience I convinced my husband to get a new car from this place and only with Osama. I highly recommend him and the finance team. More

The staff is very friendly, Franco is very easy to deal with. The work was done in a timely manner even though I had an issue come up. Franco was able to address all of my issues. with. The work was done in a timely manner even though I had an issue come up. Franco was able to address all of my issues. More

Excellent staff, helpful and extremely professional. Osama is great. He is very thorough and extremely knowledgeable. A great asset to the dealership. Osama is great. He is very thorough and extremely knowledgeable. A great asset to the dealership. More

El Cajon Mercedes’ has the best customer service & quick repairs. Yousif has been soo helpful over these past few months with issues I’ve been having with my Mercedes’. repairs. Yousif has been soo helpful over these past few months with issues I’ve been having with my Mercedes’. More

Full expert service every time. Always a great job and nice folks with clean comfortable facilities. Always a great job and nice folks with clean comfortable facilities. More

I had to take my car back to them for an unresolved warranty issue. I received a call from the service director apologizing for the inconvenience. The proper fix was expeditiously and accurately perf warranty issue. I received a call from the service director apologizing for the inconvenience. The proper fix was expeditiously and accurately performed. I was supplied a much in demand loaner car at no expense to me. Everyone was exceedingly pleasant, polite, and respectful. That's Mercedes quality service at its best!. My service advisor, Bryan Pineda, was extraordinary in every way. More