Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ray Catena Motor Car Corp - Service Center
Edison, NJ
231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
231 Reviews of Ray Catena Motor Car Corp - Service Center
Sort by
July 06, 2007
Today I brought my 1992 Mercedes 500 SL in for a diagnoses. I had no expatiation's of the car being repaired today, but did expect your technicians to have sufficient time to find out what was wrong diagnoses. I had no expatiation's of the car being repaired today, but did expect your technicians to have sufficient time to find out what was wrong with my auto. I brought the car in at 830 in the morning and received a phone call from one of your service ad visors informing me that they wanted to keep the car over night that they needed a minimum of 4 hours to diagnose the problem. Since I had an appointment for 830 this morning and my vehicle was there at 815AM I cant understand why the diagnoses couldn't be completed today. I paid 227.00 for absolutely nothing, It's not the money that upsets me! It's the fact that the employees of Ray Catena Mercedes Benz underestimated my intelligence by having me come back for a second service appointment and a second chance to be ripped off. D. F. Orlan More
by skipsranch
Employees Worked With
Thomas Hoover
