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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
6,977 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,977 reviews
February 28, 2020
Tom Cola has been helpful to me since day 1. I purchased my 2015 C 300 and the experience was exceptional. I live in Queens,NY and every time i need service done, he has found a way to make it happen! Tom d my 2015 C 300 and the experience was exceptional. I live in Queens,NY and every time i need service done, he has found a way to make it happen! Tom definitely goes above and beyond for his customers! More
by christinaabdul
Employees Worked With
February 28, 2020
Expiring GLC Lease looking to get a new GLC Lease I'm not sure if my previous reviews went through or not but I hope this works. I was looking to renew an soon to expire GLC lease to an new GLC. H I'm not sure if my previous reviews went through or not but I hope this works. I was looking to renew an soon to expire GLC lease to an new GLC. However, after dealing with Manish starting on Feb.15, I can only summarize my experience as VERY UNPRODUCTIVE. He fed me lost of misinformation and I ended up having to do some leg work (that he should be doing) to get the information I needed. What I thought was an easy deal ended in me feeling very uncomfortable with working with Manish. I'm now in a situation where I may either go to another Mercedes Dealer or a lease a different brand. My apologies for venting... More
by wuken
Employees Worked With
Manish Kumar
February 28, 2020
Expiring GLC Lease looking to renew to a new GLC Lease I previously wrote a review but not sure if I went through, so I'll do it again. I have a GLC lease that is expiring and looking to get a new Lease I previously wrote a review but not sure if I went through, so I'll do it again. I have a GLC lease that is expiring and looking to get a new Lease. I have speaking to Manish for about 2 weeks and I can only sum things up as VERY UNPRODUCTIVE. I found his information inaccurate and not factual. I understand that sales people don't know everything, but I do expect them to find the answer for me rather than saying something that is inaccurate. I'm at point where I will either go to another Mercedes dealer of another car brand because I am not comfortable in dealing with Manish. More
by kangan
Employees Worked With
Manish Kumar
February 28, 2020
Paula was a pleasure she is a excellent representative of Ray Catena Corp and made the entire process EASY and STRESS FREE! Thank you again! Ray Catena Corp and made the entire process EASY and STRESS FREE! Thank you again! More
by Kjsdomain
February 27, 2020
One of the reason why I'm coming back and back to purchace my cars, She is one of the best sales person i ever had the opportunity to deal with. “excellent customer service,” and “best buying exper purchace my cars, She is one of the best sales person i ever had the opportunity to deal with. “excellent customer service,” and “best buying experience.” Thank you we are enjoying our new car ... Antonio More
by Antonio
Employees Worked With
Christina Colucci
February 26, 2020
Vehicle was there for a repeat engine light. While in your care, you recommended replacing the tires for $1,200. We agreed. I picked the car up today and was handed an invoice for $1,450. When I quest your care, you recommended replacing the tires for $1,200. We agreed. I picked the car up today and was handed an invoice for $1,450. When I questioned the Receptionist (middle position), she showed little interest in explaining the additional $250. Essentially walked away, starting talking to Receptionist in right position. I have later learned that my wife asked for someone to tell us what it would take to repair the broken passenger visor clip (plastic bushing that holds the visor in place). No one called us back/ authorized the work. Certainly didn't expect it to cost $250. The vehicle has an extended warranty. You folks are usually over the top. More
by Trother1
Employees Worked With
Receptionist in the middle, couldn't be bothered to explain the invoice
February 24, 2020
Exceptional experience with Barry Martin and Ray Catena From first meeting to our new 2020 GLE being delivered to our driveway, Barry Martin and Ray Catena Mercedes Benz of Edison exceeded our expectations. From first meeting to our new 2020 GLE being delivered to our driveway, Barry Martin and Ray Catena Mercedes Benz of Edison exceeded our expectations. Barry, along with Anthony Marino (manager), made the entire process seamless and stress free. Barry held our hand through every aspect of the transaction: education, comparison, pricing, lease options, safety features, etc. We were able to process much of the paperwork online - streamlining the experience and making the lease process much easier. My wife was able to find the perfect GLE with everything that she wanted.....Barry drove to our home that evening to hand deliver the vehicle and educate us on the (too many to mention) enhancements on the 2020 GLE since our 2017 model. Mercedes nailed it! My life loves her new truck and we will certainly be heading back to see Barry and Anthony in 3 years for our next vehicle. Wonderful dealership.....super attentive sales staff...and great client experience. More
by matthewscoe
February 22, 2020
No nonsense, straight to the point and accommodating. Barry helped me get out of a several month old Porsche and I to something more suited for me and my family (fast AND able to seat 5). I wouldn't hes Barry helped me get out of a several month old Porsche and I to something more suited for me and my family (fast AND able to seat 5). I wouldn't hesitate to recommend Barry, in fact I am sure I will be seeing him again. More
by Stephenf
Employees Worked With
Barry Martin
February 22, 2020
Mr. Vince take care of me so well and he showed me the options that i can save money ! The only thing i did not like it is the Mercedes Benz Bank ! It took 3-4 days to get a financial program. We collect options that i can save money ! The only thing i did not like it is the Mercedes Benz Bank ! It took 3-4 days to get a financial program. We collect over than 10 documents to prove ourselves to Bank ! Even we had 2-3 same car’s money in the bank ! But, there is nothing about Mr. Vince Jr and he keep posted me all the time ! I had this problems just because of im not a citizen of us. More
by Kaan
Employees Worked With
February 21, 2020
We couldn't have asked for a better experience, Greg was extremely helpful and we just love the car, it's perfectly suited for our family. We'll be revisiting Ray Catena for our next car - if not solely for extremely helpful and we just love the car, it's perfectly suited for our family. We'll be revisiting Ray Catena for our next car - if not solely for Greg - Sophia & Paul Zafiriou More
by Sophia Z.
Employees Worked With
