Mercedes-Benz of Edison - A Ray Catena Dealership

Great Experience! We have been buying cars at Ray Catena’s since 1991. We have never been disappointed and our newest purchase this week has surpassed our already high We have been buying cars at Ray Catena’s since 1991. We have never been disappointed and our newest purchase this week has surpassed our already high expectations. Barry Martin, our sales rep, is the ultimate gentleman and professional. He was very knowledgeable, informative and respectful. Extremely patient too! He worked out the best possible deal for us. Doug Wells, service manager, made sure the deal happened. He, too, is the consummate professional! More

Sales Experience Great dealership and wonderful experience with Vincent S and Edward. Felt comfortable and relaxed, no pressure at all. Highly recommend this dealershi Great dealership and wonderful experience with Vincent S and Edward. Felt comfortable and relaxed, no pressure at all. Highly recommend this dealership as well as these two individuals. More

Bought my 1st Mercedes with Tom Big Purchase, Tom made it easy. He honestly means what he says with regard to his service...Text/Call...Anything to make the client happy. Bought my Big Purchase, Tom made it easy. He honestly means what he says with regard to his service...Text/Call...Anything to make the client happy. Bought my first MB with him, and will buy every other one with him as well.... More

Customer service could only be described as EXTRAORDINARY! Mr. Raj Murjani personally provided EXTRAORDINARY customer service. His time and effort spent discussing my specific request was a EXCELLENT customer Mr. Raj Murjani personally provided EXTRAORDINARY customer service. His time and effort spent discussing my specific request was a EXCELLENT customer service experience for me. THANK YOU Mr. Murjani! More

Windshield Washer Odor Coming Through Vents CANT BREATHE! I would give ZERO if an option! Is anyone having a problem with the strong odor of the windshield washer coming through the vents while driving? I h I would give ZERO if an option! Is anyone having a problem with the strong odor of the windshield washer coming through the vents while driving? I have had to roll the windows down while using just to breath. I almost passed out once! I have brought the 2018 C300 in several times to see what the problem is and they have duplicated the issue but no fix. I cannot drive the car this way but they will not do anything about the issue. They act very casual about it. I am not taken seriously. Maybe because I'm a woman? IMO. I have been dragged through the mud because they have deep pockets. They need to take this car back! More

Review for Barry Martin Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car More

Gets better and better! This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and con This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and continues to be, extremely knowledgeable, accommodating, personable and even laughs at my husband's jokes! Overall, a pleasure to deal with and completely trustworthy. We'll be back again. Thanks, Allyson More

service center Recently I bought MB GLS 450 went to general service to make sure everything is fine. They told me they have 2 recalls and they have performed recalls Recently I bought MB GLS 450 went to general service to make sure everything is fine. They told me they have 2 recalls and they have performed recalls.After recalls when I went to pickup my car I got service B1 exceeded message and immediately asked him about the message. He said he needs to do oil change if he does that it will go off and he told me $200 for oil change. In general service they have found missing small part in the SUV they did not even call me to repair don;t know what they did. They have asked me to pay $170 for nothing never experienced this kind of experience. Initial supervisor was good and polite and when I went to pick up I met different supervisor he is rude. More