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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
5,145 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 5,145 reviews
July 13, 2010
The service department replaced the transmission of my 2003 C320 in 2005. The transmission is failing again. They did not follow the proper procedure since they did not replace the radiator as prescribed 2003 C320 in 2005. The transmission is failing again. They did not follow the proper procedure since they did not replace the radiator as prescribed by the mercedes bulletin for that specific failure (glycol contamination). Obviously now they will not stand by their work and parts. More
by merc68
Employees Worked With
Service
May 20, 2008
I bought my car @ Ray Catena in NJ, The salesman there Frank Fahy, He sold me the car. The deal was considerable less than two others I had been quoted. Most of all, It was the easiest transaction I eve Frank Fahy, He sold me the car. The deal was considerable less than two others I had been quoted. Most of all, It was the easiest transaction I ever had. I have owned more cars than I can count with all my fingers and toes. But by far this was the most painless, And most pleasant experience I have ever had. I have been in a related auto businesses for 15 years, So I knew what to expect. As long as I can afford Mercedes Benz products, I will always go back to Ray Catena Mercedes Benz. BTW, My friends are also customers of the Ray Catena... Feel free to E-mail me for any questions, Makeuhigh@aol.com More
by makeuhigh
Employees Worked With
1
July 06, 2007
Today I brought my 1992 Mercedes 500 SL in for a diagnoses. I had no expatiation's of the car being repaired today, but did expect your technicians to have sufficient time to find out what was wrong diagnoses. I had no expatiation's of the car being repaired today, but did expect your technicians to have sufficient time to find out what was wrong with my auto. I brought the car in at 830 in the morning and received a phone call from one of your service ad visors informing me that they wanted to keep the car over night that they needed a minimum of 4 hours to diagnose the problem. Since I had an appointment for 830 this morning and my vehicle was there at 815AM I cant understand why the diagnoses couldn't be completed today. I paid 227.00 for absolutely nothing, It's not the money that upsets me! It's the fact that the employees of Ray Catena Mercedes Benz underestimated my intelligence by having me come back for a second service appointment and a second chance to be ripped off. D. F. Orlan More
by skipsranch
Employees Worked With
Thomas Hoover
May 13, 2004
What kind of dealer swaps a real CL55 for a pre-production car?<br><br>This dealer shipped a pre-production car across country(minus MANY options, theres even no open door/trunk/hood light), bu pre-production car?<br><br>This dealer shipped a pre-production car across country(minus MANY options, theres even no open door/trunk/hood light), but faxed a copy of the window tag of a REAL CL55.<br><br>They knowingly sold a different car, and took more money for it.<br><br>They should burn. More
by kirlain
June 27, 2003
The largest dealership in the area. Very nice people, cheap prices on parts, but the worst service department. Their service runs like an assembly line, so one person takes the car apart, another fixes p cheap prices on parts, but the worst service department. Their service runs like an assembly line, so one person takes the car apart, another fixes problem, and yet another puts the car back together. This seems fine, except they usually cause more problems then they fix. $5,800 worth of damage to fix an antenna on a brand new car. They broke the seat, the interior door panel, the electric roof, etc... More
by tifosiv122
