Mercedes-Benz of Edison - A Ray Catena Dealership | Page 496

Marvelous Service Our first purchase of Mercedes S550 2016 with Mr.Tom Cola at Ray Catena, I have been to many dealers, however Tom Cola has been one of the best salesp Our first purchase of Mercedes S550 2016 with Mr.Tom Cola at Ray Catena, I have been to many dealers, however Tom Cola has been one of the best salesperson I have come across. He provided us with amazing service even after I changed my mind a couple of times, he was still very cooperative. He has dealt with us very professionally, giving us his entire time and a great deal. Aftab Aziz More

Bad customer service! Had picked a car online which I had already test driven. Sales guy contacted me as I was a serious buyer and we negotiated on the phone and agreed on Had picked a car online which I had already test driven. Sales guy contacted me as I was a serious buyer and we negotiated on the phone and agreed on a price. Went to the dealership and put a deposit in. Next day, I get a call from the sales associate and notified that the manager will not sign off on the deal because the price was too low. Well maybe they should have discussed BEFORE taking my deposit and agreeing to it. Will never go here again and make sure none of my family and friends go here either. They just lost a lot of business. More

Best Sales Experience Ever This was my first Mercedes purchase, the experience at Ray Catena Mercedes particularly with sales representative Vince Peluso Jr was comfortable, re This was my first Mercedes purchase, the experience at Ray Catena Mercedes particularly with sales representative Vince Peluso Jr was comfortable, relaxed and pleasurable experience, he was not your typical salesperson rushing you to make a sale. He answered all my questions about my new 2016 C300 Mercedes, his knowledge of the vehicle was very impressive, he was very patient and thorough. The color I was looking for (Diamond Metallic) was a difficult color and there was no cars in the showroom with that color, Vince made an effort to show me a sample display of the color so I could see it in person, most sales reps. would tell you to look it up on the internet. This will not be my last Mercedes purchase and I will definitely buy from Vince Jr. again. More

Great job by Vince Peluso Jr. Vince helped me locate a difficult to find color combination on a GL450. Despite being from out of town Vince made the transaction seamless. He was pr Vince helped me locate a difficult to find color combination on a GL450. Despite being from out of town Vince made the transaction seamless. He was prepared, diligent and provided outstanding service above and beyond the call of duty. Having dealt with many sales people over the years Vince stands with the best. I recommend without reservation. More

Highly recommended professional Vince was very professional and helpful during the whole purchasing process. He paid attention to details and followed up on questions we have. We a Vince was very professional and helpful during the whole purchasing process. He paid attention to details and followed up on questions we have. We are very satisfy with his service and highly recommend. More

Was a Great Experience Followed our Salesman, Tom Cola from a previous dealership. This was our second car we purchased from Tom and he truly is a nice guy who cares about c Followed our Salesman, Tom Cola from a previous dealership. This was our second car we purchased from Tom and he truly is a nice guy who cares about customer satisfaction. He calls to make sure everything is fine and always leaves his number to call him if ever a problem. Purchasing a car can be stressful with numerous questions but Tom Cola is very knowledgeable and always more than willing to help make it a great experience! More

Excellent service This is the second car I have purchased with Tom and he was a pleasure to deal with. He is a very motivated salesman and he works with you. He always This is the second car I have purchased with Tom and he was a pleasure to deal with. He is a very motivated salesman and he works with you. He always provides 5 star service. He is reliable and honest. Tom goes above and beyond for his customers! More

Persistant salesman found the car we wanted! We are repeat customers and found that Ray Catena has the most power to get the car that we want. Initially working with Robert Pandolfo and ultimatel We are repeat customers and found that Ray Catena has the most power to get the car that we want. Initially working with Robert Pandolfo and ultimately working with Tom Cola - were both a delight. Tom is not aggressive and pushy, but understanding and patient. He understood what we wanted and what our bottom dollar was. Although Ray Catena has a huge inventory, what we wanted was not available there. Tom was able to find our car and have it delivered to Ray Catena of Edison for us to pick up. In addition, the dealership is well kept, organized and clean ( including the showroom, the waiting area & the restrooms). More

quality service Tom Cola went above and beyond to give me the best service possibly. He took his time and explained everything to me in a professional manner that was Tom Cola went above and beyond to give me the best service possibly. He took his time and explained everything to me in a professional manner that was clear and concise. this is my second car that I bought from Tom Cola and it won't be my last. Tom Cola made my experience of buying a car easy for myself, and also my family. He took his time to explain everything and dealt with me in a professional manner. Fast, friendly, reliable services. More

Flawless Experience Buying My First Car Being a young twenty year old entrepreneur purchasing my first car I with no credit history I was a bit nervous when I first walked in. As I was brows Being a young twenty year old entrepreneur purchasing my first car I with no credit history I was a bit nervous when I first walked in. As I was browsing Tom Cola was assigned to me for at first I appeared to be a walk in. My mind was set, from the start I wanted and needed a vehicle. Toms guidance through my whole process made me feel very cared for and also respected. Treated me like I was his own Son, knowing this was going to be an expense he was able to show and have me realize what I "needed" instead of just shooting for me to purchase something I possibly couldn't afford. Highly experienced and a pleasure to work with, Happy I was able to pull out a brand new C Class for my first dealership experience. More