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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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A consummate professional Ms. Colucci made the difference! We cannot recommend her more highly- we knew we were in good hands the second we stepped into the showroom. She is kn Ms. Colucci made the difference! We cannot recommend her more highly- we knew we were in good hands the second we stepped into the showroom. She is knowledgeable, patient and time after time personalized our service to a standard that has made us grab all the business cards on her desk to share with friends. You should be incredibly proud to have her in your salesforce! More
Great experience!!! It was pleasure working with Tom. No hassle purchase. Professional service and excellent knowledge of the cars. The whole process was seamless. It was It was pleasure working with Tom. No hassle purchase. Professional service and excellent knowledge of the cars. The whole process was seamless. It was an excellent experience. More
40th birthday surprise gift My father and I had come to this dealership to buy a new GLS Mercedes for my mom for her 40th birthday. I am so glad that we had the pleasure of worki My father and I had come to this dealership to buy a new GLS Mercedes for my mom for her 40th birthday. I am so glad that we had the pleasure of working with Tom Cola. He did everything he could to keep the whole thing a secret for my mom, so we could drive up with the new Mercedes on her birthday. She loved it! The day of, we stopped by Ray Catena and had every feature in the car explained to my mom. It was an awesome experience and I would recommend this dealer, and salesperson to anyone! More
Great Experience there!! Ravi Mallela knows his stuff! My experience at Ray Catena Mercedes Benz of Edison was excellent. I am the type to be suspicious of sales people of any kind, but Ravi Mallela was v My experience at Ray Catena Mercedes Benz of Edison was excellent. I am the type to be suspicious of sales people of any kind, but Ravi Mallela was very friendly, helpful, and honest! He gave me a great deal on my "new" GLE 350. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks! More
Two days tire replacement Tire replacement for GL 550 took one week to order tire and two days to replace. Impossible to reach service advisor - always busy, never returns cal Tire replacement for GL 550 took one week to order tire and two days to replace. Impossible to reach service advisor - always busy, never returns calls. You have to beg for loaner. Instead of loaner they offer cheap rental cars, embarracement to drive. The rental is a scam: they will impose charges for rental upon return. I removed all badges and anything which has "Ray Catena" name from my vehicle. I refuse to see that on my driveway. They have to understand that customers come for service, not for coffee and bagels. Stay away from that "family" experience. More
Amazing from Start to Finish with Chuck Luciano My interest in cars as a young girl began early on. And has only grown as an adult. As the designated car purchaser for a large extended family, I h My interest in cars as a young girl began early on. And has only grown as an adult. As the designated car purchaser for a large extended family, I have had countless experiences with car dealerships in the luxury arena. I have to say that my experience working with Chuck was second to none. I live in Manhattan, with a lease becoming due on another Mercedes several months down the line. I had been contacted by MBUSA with incentives to pull forward and wanted to consider my options to move from my current 2015 E class to the 2017. I dealt with several dealerships in New York, and have previously purchased from the Ray Catena family (but not from Ray Catena MB). I have purchased 4 vehicles over the last few years in NJ. That being said, I knew exactly what I wanted in terms of vehicle and had a clear idea of where I needed to be at monetarily for it to make sense for me to opt to end my lease now, From the moment I was referred to Chuck, he was a straight shooter. No games, no delays, no playing around. He made the process absolutely seamless. He is a person of his word. Chuck was extremely prompt and reponsive, via email and telephone and even provided me with a way to reach him over the Memorial Day holiday weekend, which no other salesperson from other dealers had done. . He rightfully gained my trust and my respect, even before I ever met him in person, which speaks volumes. I was able to organize the entire deal without ever entering the dealership, until the day of delivery. Delivery day was seamless. The papers were drawn, no bait and switch, and Chuck was super organized. There was not a single step in the process that had been overlooked. I have been in dealerships when I have arrived on the day of delivery and I am reading through the papers (I am an attorney) and things are not as agreed upon or there are careless mistakes. Or I was not offered responsible additional lease options such as pre-paid maintenance or tire/wheel insurance, which caused chaos in finalizing prior deals. Chuck handled everything from soup to nuts from notifying my insurance carrier, preparing and even printing my new insurance ID cards, preparing my temp registration and DMV paperwork, to installing my EZ Pass strips in my new vehicle. Chuck's attention to detail was amazing. In addition, I had the pleasure of meeting Derrick, his manager. A lovely gentleman as well. Tyler, the delivery specialist, made learning the features of the new car also seamless. I have to say, that Chuck even called me later in the day after I took delivery to make sure that I had arrived back to New York safely. This is 7 star service at its best. It is without reservation that I highly recommend working with Chuck Luciano and his team at Ray Catena. More
highly recommending Ray Catena Mercedes Benz of Edision I had great experience leasing my 2017 Class there and the salesman Grigory Rozenfeld provided excellent service. He was friendly and very professiona I had great experience leasing my 2017 Class there and the salesman Grigory Rozenfeld provided excellent service. He was friendly and very professional and tried his best to meet our requirements. He was very patient listening to what needs and explaining to what's best for us. He made our leasing experience very pleasant and less stressful. We highly recommend him for the other people when you are ready to buy/lease next time. I am sure he will be very helpful to you. Susan More
Great people, great dealership! As soon as you walk into the dealership you are greeted in a very friendly and professional manner. I was told that somebody would be right with me an As soon as you walk into the dealership you are greeted in a very friendly and professional manner. I was told that somebody would be right with me and shortly after I met with John Wolkin. John was exceptional, he never pressured me and worked with me to get the best possible deal. John is top notch and he was one of the main reasons why i purchased the vehicle from Ray Catena. I also had the pleasure of working with Jim Todd. He was also very professional and friendly. Even though i wasnt purchasing a 100k, he treated me like I was. I definitely recommend visiting the dealership and working with both individuals. You also get free car washes and always get a Mercedes as a loaner. Believe it or not some Mercedes dealers do not do not give a Mercedes as a loaner. One of my best car buying experiences ever and look forward to purchasing another vehicle from Ray Catena Mercedes. More
Tom was excellent! I purchased my first Mercedes - a 2017 C Class coupe through Tom and he was the best. He made the process very easy and found the car that I wanted! W I purchased my first Mercedes - a 2017 C Class coupe through Tom and he was the best. He made the process very easy and found the car that I wanted! We got the deal done. Great guy and excellent dealership. More
Paula is AWSOME!!! Paula was awsome. I told her what my needs was and what budget I wanted to be in and she got my wife a beautiful white AMG class car. Happy wife happy Paula was awsome. I told her what my needs was and what budget I wanted to be in and she got my wife a beautiful white AMG class car. Happy wife happy life. She was professional and great to work with. Thank you paula now find me a new truck.!!! More