Mercedes-Benz of Edison - A Ray Catena Dealership

Sales Professionalism I purchased a Mercedes E-350 4matic coupe from Ray Catena Motor Car Corporation on February 27, 2018 from Sales & Leasing Consultant Tom Cola. I resid I purchased a Mercedes E-350 4matic coupe from Ray Catena Motor Car Corporation on February 27, 2018 from Sales & Leasing Consultant Tom Cola. I reside in South New Jersey and called the dealership to inquire about a car that I reviewed on the internet. I was introduced over the phone to Tom Cola. Tom verified the availability of the car and set up a time to see and test drive the car. Tom greeted me warmly and after a few preliminary questions we got in the car for a test ride. My trade was quickly appraised and Tom fully explained the Certified Pre-Owned program and financing options. I had been pre-approved through my local bank but Tom secured a lower rate through MBFS. We came to a pricing agreement and struck a deal for a 'spot delivery'. Tom handled the fine details (insurance binder, title, tags, and associated paperwork). I was given a cursory operational hands-on tour of the car before departing for home. All in all it was a stress-free sales interaction that was a byproduct of Tom Cola's sales professionalism. Tom understood from our first contact of how to treat and listen to a luxury car buyer. In my view a successful sales encounter is a balanced 'win-win' for both parties that results in a fair transaction. I visited five other dealerships before going to RCMCC and meeting Tom, he was far and above the most professional, knowledgeable and competent sales consultant that I met on my odyssey of finding my next car. Bravo Tom Cola, well done! More

Smooth Process I recently purchased a car from Ray Catena in Edison. The sales representative Matthew made the entire process smooth and efficient. The price was ver I recently purchased a car from Ray Catena in Edison. The sales representative Matthew made the entire process smooth and efficient. The price was very reasonable as well. More

Buying a car can be a pleasant experience! I was impressed by the professionalism of the sales representative, the explanations about the car features, the handling of the buying process in eve I was impressed by the professionalism of the sales representative, the explanations about the car features, the handling of the buying process in every phase, from test drive to delivery. More

Efficiency Our time at the dealership was very hospitable and efficent. Matt was very thorough and precise with how he dealt with us. I look forward to working h Our time at the dealership was very hospitable and efficent. Matt was very thorough and precise with how he dealt with us. I look forward to working him again. Matt is a great salesman he represented the Ray Catena Brand exceptionally More

Great dealership Genuinely care about the customers When a person walks into an establishment like Ray Catena you may feel intimidated not at Ray Catena of Edison. I will be a returning client. When a person walks into an establishment like Ray Catena you may feel intimidated not at Ray Catena of Edison. I will be a returning client. More

Excellent experience - thank you Clinton Vail & Ray Catena! I've purchased and leased many vehicles in my lifetime and this is the first time I can honestly say it was a really good experience. I knew Clinton V I've purchased and leased many vehicles in my lifetime and this is the first time I can honestly say it was a really good experience. I knew Clinton Vail from my local town in Bridgewater. I drove past other Mercedes dealers to specifically work with Clinton at Ray Catena in Edison. He assured me the dealership was a 'destination' and he was right. All my questions were answered upfront, honestly, straightforward and quickly. No game playing - just working out the best deal, finding the best car for me and having some fun and laughs along the way. Not to mention good coffee, bagels and candy every now and then :-) Clinton truly goes out of his way for the customer and the dealership has a very friendly feel about it. Everyone says hello and is helpful. No back finance room to go visit at the closing. I highly recommend Ray Catena as a car dealer, and Clinton as the sales person. Seriously, I've never left a car dealer feeling this positive about the experience, until this time. More

The Best or Nothing! I met with Tom Cola almost 2 years ago and was upside down a lot on my trade, and we finally made a deal happen on my dream S-class! I drove up from I met with Tom Cola almost 2 years ago and was upside down a lot on my trade, and we finally made a deal happen on my dream S-class! I drove up from South Jersey even though I have bought high end luxury cars from over 8 dealers, I haven't had the great experience I did with Tom! True Service Excellence! He really made everything very quick and simple from any other cars I have ever purchased! He is at your service and I felt like a VIP. I would buy from this dealer just from the personalized service and dedication I have received from Tom. More

Glad to be back After leaving Ray Catena over six years ago, I found that no one treats the customer as well as they do. The sales person, Allyson Gutman, was so very After leaving Ray Catena over six years ago, I found that no one treats the customer as well as they do. The sales person, Allyson Gutman, was so very helpful and worked diligently with my wife and I to get the best deal on our 2018 E-300. She introduced us to Derrick, the sales manager who listened to my concerns and addressed every one on them. In the six years I was away I leased a BMW and an Audi from other dealers. No one has ever made my wife and I feel as though we were special. I won't ever go any where else for a new car. More

Awesome Customer Service Just started to deal with Tim as a Salesperson - He was understanding and worked to get me the Best Deal on my purchase of 2017 S550 Just started to deal with Tim as a Salesperson - He was understanding and worked to get me the Best Deal on my purchase of 2017 S550 More

Service Support #1 Mike Laudani went out of his way to make sure my car was correctly serviced He updated me during the process and was back on the road in no time T Mike Laudani went out of his way to make sure my car was correctly serviced He updated me during the process and was back on the road in no time Thanks Mike More