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Mercedes-Benz of Edison - A Ray Catena Dealership

Edison, NJ

5.0
5,285 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one. We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition. Follow us on Twitter - http://www.twitter.com/mercedesedison Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts Watch us on YouTube - http://www.youtube.com/dougcatena
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910 U.S. 1

Edison, NJ

08817

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Showing 5,285 reviews

June 06, 2024

I just bought a Mercedes Benz over at ray catena and the service was incredible that was the first it won’t be the last More

by Huguensjoseph546
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Patlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for for the great review and for becoming part of our Ray Catena Family.

June 05, 2024

Wonderful experience here! The dealership here displays all the vehicles, from vans to sports cars, I personally had an enjoyable experience here. Ricky was a lot of help to me More

by suppbry720lt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for such a nice review.

June 04, 2024

Craig Harris is the Best ! ! Always deal with him , and it's a real pleasure More

by CRAIG HARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

wow

June 04, 2024

Jack Goldberg is a gem, knowledgeable, courteous, responsive and accommodating. Ray Catena Edison is the best of the best. Love my new GLE350. More

by ellies64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the kind review, enjoy your new Mercedes-Benz.

June 04, 2024

Craig Harris is the best of the best! Always helpful and a pleasure to deal with. Keeps me coming back to Ray Catena More

by Daniel Lang
Recommend Dealer
Yes
Employees Worked With
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much for the great review. Thank you for being part of our Ray Catena Family.

June 04, 2024

Craig Harris was wonderful through the entire sales process - a true professional. I'd recommend anyone of family to meet with Craig for a vehicle More

by jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much Jack for the 5 star review.

June 04, 2024

Ray Catena has a large selections of vehicles and very convenient Craig Harris my salesperson made the purchase very quick and easy More

by Cliff Lang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you Cliff for the kind review.

June 04, 2024

When I went to the Ray Catena Mercedes dealership to look at SUVs Mr. Craig Harris was very helpful and knowledgeable. He made my car purchase the best . More

by srl325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much.

June 03, 2024

Thank you Mitch! Nice and helpful on everything. Always make sure everything is perfectly arranged. More

by Veenachenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Patlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you so much Veena for the 5 star review, and welcome to the Ray Catena family.

June 02, 2024

My first meeting at this dealership was with Jerome, great customer service skills, very friendly. On my second visit visit to the dealership he was busy with an other customer and I was switched to Hus More

by Alla
Recommend Dealer
No
Employees Worked With
Hussien Azab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jerome antone
Jun 04, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Alla First I'm sorry for some reason we lost your business. Alla I also could not find you in our system so I could see what happened. I'm confused you did not get the car from Jerome or Hussien but purchased the Mercedes at another Mercedes Benz store is that correct? If this is correct The Mercedes Benz dealer you purchased from should have had your app set up before you left there store. Our team would not be responsible for imputing miss information in the Mercedes ME app because that would have been done by the selling dealer. We do our best to earn everyone who come to our store's business. And we pride our selves on giving the best customer service, Its the reason we have the online rating we do. Please reach out so that I can find you in our system would love to know more details. my e-mail is dwells@raycatena.com or call me at 732-549-6600. thank you Doug Wells

Jun 05, 2024 -

Alla responded

Hello Mr. Well, It's very strange that you cannot find me in your system. The first time we came to your dealership, we work with Jerome. It was nice experience working with him but we needed more time to make a decision. I got few phone calls from the dealership and we came back thinking to see Jerome. He was busy with another client and we were given Hussein. It wasn't a nice experience. Regarding the car, we bought it at another dealership, but it wasn't Mercedes Benz dealership. That why we were advised to go to Mercedes Benz dealership to set up an app. That's why we came back to Edison dealership but got Hussein again, unfortunately. It's my understanding that he put wrong information when he registered us for the app. I was so upset with his attitude that I came to the front desk and asked for another assistant. There were three ladies at that time at the front desk and I believe they remember me. My email and phone number are in your system, at least they were there in April-May. Regards.

Jun 05, 2024 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Because under the name Alla only nothing attached to ether sales person so that's why I gave you my e-mail and phone info so you can give me your contact information. You did not send me the information. So on the other hand you purchased a pre-owned Mercedes without a Mercedes Benz CPO warranty from a used car dealership or a non MB dealer is that correct? Please once again send me your contact information. Thank you Doug

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