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Mercedes-Benz of Easton
Columbus, OH
697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 697 reviews
July 06, 2012
It was a pleasure to be a return customer at Mercedes of Easton. Our daughter leased a new vehicle from them last year and highly recommended we switch brands within the Germain Auto group. We were very pl Easton. Our daughter leased a new vehicle from them last year and highly recommended we switch brands within the Germain Auto group. We were very pleased with the professionalism Melissa Greenberg demonstrated. She was very friendly, knowledgable, and worked very hard to put together the best deal possible for us. We drove two hours out of our way to use this Mercedes dealership, as there is one ten minutes away from our home here in NW Ohio. We knew we could count on them at mercedes of Easton and they did not disappoint us. We will return in the future and highly recommend Melissa and this dealership to friends, and family. More
by Strobes
July 06, 2012
My husband and I were extremely impressed with both Mercedes Benz of Easton and Chris Anders. Mr. Anders got us a great deal on a 2012 C300 and facilitated a quick transaction within a few hours. We Mercedes Benz of Easton and Chris Anders. Mr. Anders got us a great deal on a 2012 C300 and facilitated a quick transaction within a few hours. We have recommended the dealership and Mr. Anders to others and will continue to do so. More
by estrapp01
Employees Worked With
Chris Anders
July 04, 2012
Bennie Fornash, sales manager, is the reason for my choosing Mercedes of Easton. He stepped right in while one of his sales associate, who began the buying process was unavailable. I had a deadline choosing Mercedes of Easton. He stepped right in while one of his sales associate, who began the buying process was unavailable. I had a deadline and he jumped through hoops to meet it. He is highly efficient. Buying a product or service is about relationship building and he is a master at it. He is a good listener and executes the transaction without prodding. Bennie has helped me buy cars in the past. He is the reason I will always come back to Mercedes of Easton. If he goes somewhere else, I will follow him. Over the years, he is the one who has provided me with the most satisfying customer experience. For Bennie, the customer doesn't end with the sale...Bennie goes to great length to help solve problems after the sale...he is super added value. Rosalie Goodsell More
by Rosalie Goodsell
Employees Worked With
Bennie Fornash
July 01, 2012
For us first impressions count, this is our third vehicle from this dealership and each visit we were warmly welcomed immediately upon entering the facilities. The reception area is immiculate and tastefull from this dealership and each visit we were warmly welcomed immediately upon entering the facilities. The reception area is immiculate and tastefully decorated. All the associates that we have had the pleasure of working with provided exceptional service, they were not about selling us any car but rather getting us into the vehicle we wanted. Associates just passing us in the waiting area always greeted us with a pleasant smile and some even stopped to chat for a bit. This most recent visit the first thing Chris did was to find out what we wanted and then worked with us and his manager at not only getting us our vehicle but at an even better price than we had hoped for. He took the time to answer all our questions, we felt really relaxed and never felt hurried, in fact I said to my husband "these guys don't act like car salesmen". I forgot an item in my old vehicle, called Chris and he mailed it to me, that took my trust to an even higher level. Excellent and exceptional customer service topped with honesty. We would more than highly recommend this dealership, it's the only place we will ever go for our vehicles, can't thank them enough for making the purchase of a new vehicle painless and enjoyable! More
by DPORCZAK
Employees Worked With
Chris Anders
June 27, 2012
Raquel Hinkle has always been very helpful, respective of my time and easy to work with when scheduling for service. I have recommended Mercedes Benz of Easton and their service department to others here at my time and easy to work with when scheduling for service. I have recommended Mercedes Benz of Easton and their service department to others here at the college. More
by mercedes300
Employees Worked With
Raquel Hinkle
April 17, 2012
I came from Maryland and had a problem with my vehicle. Right away this dealership gave me more support than the dealership I had been dealing with in Maryland. Raquel was the best service adviser that I h Right away this dealership gave me more support than the dealership I had been dealing with in Maryland. Raquel was the best service adviser that I have ever worked with. Thank you so very much for your help. The dealership is beautiful, the service is fantastic. If I ever need to purchase a vehicle, I will drive to Columbus from Maryland to do so. Thank you. More
by brownanagho
Employees Worked With
Raquel Hinkle, Tim Champ, Raquel Hinkle
April 10, 2012
I have dealt with Loralee several times since purchasing my 1st Mercedes at Easton back in 2009. Loralee always has a smile on her face and is very eager to please her customer. Hats off to here and the g my 1st Mercedes at Easton back in 2009. Loralee always has a smile on her face and is very eager to please her customer. Hats off to here and the great job she continues to do. Keep up the great work.!!!!! More
by normajsaenz
March 01, 2012
I always leave happy and satisfied when visiting this dealership and working with Aaron. He is always willing to help me with any questions or concerns about my vehicle. Aaron is very attentive, courteou dealership and working with Aaron. He is always willing to help me with any questions or concerns about my vehicle. Aaron is very attentive, courteous and sincere about understanding my issues. His advice is always welcomed. Aaron is a very dedicated and knowledgeable, and he inspires confidence in me as a customer that my car will be serviced properly regardless of whether it is scheduled maintenance or a specific issue. It is people like Aaron who will keep me coming back to this dealership for years to come. More
by spp680
Employees Worked With
Aaron Doty
March 01, 2012
Aaron was very helpful in explaining exactly what service was needed. He was knowlegable, friendly and I felt he had my best interests in mind. I look forward to doing business with him in the future! was needed. He was knowlegable, friendly and I felt he had my best interests in mind. I look forward to doing business with him in the future! More
by MIAnderson
Employees Worked With
Aaron Doty
February 29, 2012
Aaron was very courteous and knowledgeable. I really appreciate his assistance. He took the time to help us and answer all the questions we had. Thank you so much! appreciate his assistance. He took the time to help us and answer all the questions we had. Thank you so much! More
by luvmybenz2011
Employees Worked With
Aaron Doty
