
Mercedes-Benz of Easton
Columbus, OH
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Best Mercedes Benz Dealership you will ever find! My husband and I live far away from this dealership but based on the high reviews, we decided to custom order our new GLC through this particular Deal My husband and I live far away from this dealership but based on the high reviews, we decided to custom order our new GLC through this particular Dealership especially after going to so many other Benz Dealerships in our own area that were nowhere close to the wonderful staff and atmosphere of this one location. We were so lucky to have ordered our car with Frank Salierno. Through the months of working with him he never failed to answer any of our questions promptly. The kindness and generosity that both him and his manager have shown us is unheard of from any dealership. And yet still after having purchased the vehicle he still continues to make sure we get what we need and all of our questions are answered without hesitation. When we went to pick up our car we were greeted and treated with so much kindness and respect by all the staff but especially Frank and Jason For their wonderful personalities. Phil Hicks the manager made all of this possible. A big thank you to all of them! We highly recommend this dealership especially Frank to purchase your vehicle from. I promise you they are the best and this is after searching every possible dealership. More
Used car purchase experience Good follow up, provided all necessary information with regard to the car I was interested in pursuing, would definitely recommend this dealership to Good follow up, provided all necessary information with regard to the car I was interested in pursuing, would definitely recommend this dealership to others. Good job More
top service Always prompt service; makes me comfortable while I wait. Complete confidence in their knowledge and ability. Greeted pleasantly; kept abreast of prog Always prompt service; makes me comfortable while I wait. Complete confidence in their knowledge and ability. Greeted pleasantly; kept abreast of progress. Car washed befor I leave. More
My C300 Purchase I purchased a C300 from Frank. I was very pleased with the experience. He assisted me in finding the car that I was looking for with the features that I purchased a C300 from Frank. I was very pleased with the experience. He assisted me in finding the car that I was looking for with the features that were most important to me. Frank took the time to explain things such as the Navigation System for example, then followed up with an email containing links to How To videos which reinforced the information that he reviewed with me during my test drive. When the time came to discuss numbers, Frank introduced me to Chuck. I was very pleased with this part of the process as well. Having been in sales for the last 19 years, I look for things such as product knowledge and putting the customer first. I must say that throughout this process, I saw what I was looking for. More
Purchase of 2017 Mercedes C-300 We worked with Eric Gray sales associate who did a fantastic job of finding the right car for us. We started our search for a used vehicle and ended u We worked with Eric Gray sales associate who did a fantastic job of finding the right car for us. We started our search for a used vehicle and ended up leasing a new car. One negative was the used car we test drove and were going to purchase was sold while we were out on a test drive. Not a good customer experience and could have jeopardized a potential sale. This was an internal control weakness by the sales manager and not Eric's fault. More
Purchase of (2) GLE 350's Both my fiancé and I purchased from Eric. The buying process is very easy with him. He is extremely well versed on all of the options on the Merced Both my fiancé and I purchased from Eric. The buying process is very easy with him. He is extremely well versed on all of the options on the Mercedes line. Thank you Eric for helping us out. More
vehicle purchase As pleasant as a vehicle purchase could be. Friendly staff, knowledgeable salesperson, Eric Gray was both enthusiastic and informative. Good experie As pleasant as a vehicle purchase could be. Friendly staff, knowledgeable salesperson, Eric Gray was both enthusiastic and informative. Good experience, felt we were given a fair deal all around with vehicle trade and purchase. More
Merely Positive I not only met a sales rep but a friend for the rest of my life. Robert was more than helpful, he sincerely cared and made sure I was nothing less th I not only met a sales rep but a friend for the rest of my life. Robert was more than helpful, he sincerely cared and made sure I was nothing less than totally satisfied! More
Excellent experience! Eric made the process of buying a car at Mercedes of Easton a very comfortable and headache-free experience. He has always been available following my Eric made the process of buying a car at Mercedes of Easton a very comfortable and headache-free experience. He has always been available following my purchase if I have additional questions about my CLA250. I would not hesitate to buy another vehicle from Eric in the future. More
Second purchase/lease from this dealership. Both the dealership and Eric Gray have provided me with courteous and professional service with respect to both of my transactions involving Smart veh Both the dealership and Eric Gray have provided me with courteous and professional service with respect to both of my transactions involving Smart vehicles. In addition, my experience with the service has been both professional and courteous. More