Mercedes-Benz of Easton

Great buying experience Mike Gale was fantastic to work with! I previously had a bad experience with this dealership, but because of Mike they have earned my business. Mike Gale was fantastic to work with! I previously had a bad experience with this dealership, but because of Mike they have earned my business. More

First time Mercedes owner. I found my car on-line, and found the experience with this dealership to be outstanding! We traded a car, and Eric met us half way on a Sunday mornin I found my car on-line, and found the experience with this dealership to be outstanding! We traded a car, and Eric met us half way on a Sunday morning to make the exchange. He ensured we understand the unique characteristics of the vehicle and had all the required paperwork well organized. He called a couple of days after the exchange to ask if we had any additional questions about the car and if we were pleased. We very much appreciate the ease and professionalism of this transaction, and highly endorse this dealership! More

Awesome Experience We came in late on a Saturday and test drove. He worked for me to get the number I wanted on the car and get me in and out of the dealership quickly. We came in late on a Saturday and test drove. He worked for me to get the number I wanted on the car and get me in and out of the dealership quickly. We got the deal done in less than an hour! They even stayed late to get me the car then. I love it! More

Buying experience with Eric Gray We had an excellent buying experience with Eric. He answered all of our questions about the car that we purchased and was extremely helpful with the We had an excellent buying experience with Eric. He answered all of our questions about the car that we purchased and was extremely helpful with the buying process. Eric knows his product and we appreciated his recommendation and service.. More

Our buying experience was excellent We had a good experience when test driving and purchasing our Smart car. Eric was very knowledgable and helpful in the process. We came away with a ne We had a good experience when test driving and purchasing our Smart car. Eric was very knowledgable and helpful in the process. We came away with a new vehicle and a new friend. We expect to have a long and happy relationship. Bill and Ruth More

A good experience. It was my first time buying a car and I feel like I was treated fairly, and th at the salesman was very knowledgeable and helpful. It was my first time buying a car and I feel like I was treated fairly, and th at the salesman was very knowledgeable and helpful. More

My 10 month old Mercedes lost power steering! Needless to say, I was quite surprised when I started my car in the morning only to see a warning light that I had no power steering...since I was jus Needless to say, I was quite surprised when I started my car in the morning only to see a warning light that I had no power steering...since I was just in for service, I contacted my service rep, Raquel Hinkle. Raquel walked me through the process...call MB roadside assistance and have the car brought to the dealership...she then arranged for a loaner car to be delivered to my office! After the car was repaired (software update) Raquel immediately contacted me and arranged for my car to be delivered to me and for the loaner to be picked up. What was initially a major inconvenience turned out to be a great example of what excellent customer service looks like. Thank you Raquel and my longtime sales guy, Mike Gale. Steve Germain, you have two excellent professionals in Mike and Raquel. Thank you. More

THE BEST salesman I've ever dealt with Eric knows just about all there is to know about the cars he sells. He makes the entire sales process quick and easy and I would defiantly do business Eric knows just about all there is to know about the cars he sells. He makes the entire sales process quick and easy and I would defiantly do business with him in the future! A+++++++++ More

The best, Memorable experience! Frank Salierno is awesome! My experience with Germain Mercedes Easton-Columbus, Ohio was awesome. Everyone I came in contact with was friendly, helpful and interested in taking My experience with Germain Mercedes Easton-Columbus, Ohio was awesome. Everyone I came in contact with was friendly, helpful and interested in taking care of me. My sales consultant, Frank Salierno was top notch. He was attentive, professional and caring. He listened to me as I shared my list of things that were important to me and delivered a car that was perfect. I recommend Germain Mercedes to anyone who is in the market for a Mercedes and ask for Frank Salierno! You will not be disappointed! More

Very Good experience with car buying I recently purchased a Mercedes Benz at Germain of Easton. My sales person was Eric Gray. He was professional and very knowledgeable of the car and t I recently purchased a Mercedes Benz at Germain of Easton. My sales person was Eric Gray. He was professional and very knowledgeable of the car and the process.! was pleased with the overall experience. There was no hard selling or pressure to buy. The process took me a couple of weeks and I made the decision to buy from Eric. Good choice! Wonderful experience! Recommend highly. More