Mercedes-Benz of Easton

LOVE my new/gently used SLK! My husband and I have been purchasing Mercedes Benz for the past 40 years, first at the Ed/Skip Potter Dealership and when that moved, from The Germai My husband and I have been purchasing Mercedes Benz for the past 40 years, first at the Ed/Skip Potter Dealership and when that moved, from The Germaine dealership at Easton. Over all those years, we've experienced exceptional service from every single dealership employee - from the receptionists to the salespeople...from the service technicians to Chuck Peterson the Business Manager...from the guy's who park the cars to the people who wash them...extending to the woman in the break area...EVERYONE'S GREAT!!!! Our latest purchase was handled by Robert Debolt. He, too, did a fantastic job, easing us through the purchase and even stopping by at our home to ensure that we'd understand all the car's new features and to program the onboard garage door opener. Obviously, Germaine's uperior service doesn't stop at the point of sale. It continues far after!!! More

Great service I recently purchased a used SLK from Megan Brandt. She was super nice and very helpful. She stayed late the evening we showed up without an appointmen I recently purchased a used SLK from Megan Brandt. She was super nice and very helpful. She stayed late the evening we showed up without an appointment and never made us fell rushed. Megan is an asset to your sales team. We also recently had our GLK serviced and the service team was polite and explained all repairs suggested or needed. Easton Mercedes is a great place to buy or service your car. Thanks Kola and Steve Huber More

Exceptional Service I recently purchased a 2011 R350 from Mercedes-Benz of Easton, and Eric Gray provided exceptional service from beginning to end. I live in the Detro I recently purchased a 2011 R350 from Mercedes-Benz of Easton, and Eric Gray provided exceptional service from beginning to end. I live in the Detroit metro area and had been looking for a 2011 or 2012 R-Class for quite some time when I decided to broaden my search to include Ohio. Even though the hour was quite late when I found the vehicle online and made initial contact, Eric provided me with a wealth of detailed information about the vehicle right away. He had the vehicle ready for a thorough inspection and test drive immediately upon my arrival the next afternoon. I'm a dedicated Mercedes-Benz enthusiast, and his knowledge of the product was nothing short of excellent. He was extremely helpful throughout the buying process, even assisting with making arrangements to pick up my existing E-Class Station Wagon on the following Sunday. No less impressive was Ryan Laymon's knowledge and assistance during the Finance process. I love my like-new R-class and can say without reservation Mercedes-Benz of Easton will be my first virtual stop the next time I'm in the market for a Mercedes-Benz. More

Friendly, Knowledgable This is the second car we have leased from them. Eric Gray, our salesperson was helpful, knowledgeable and got us exactly what we needed. They have This is the second car we have leased from them. Eric Gray, our salesperson was helpful, knowledgeable and got us exactly what we needed. They have a state of the art facility. More

Great experience This was our first time to this dealership and everything from start to finish was a great experience. Everyone was so genuine and nice to us. We will This was our first time to this dealership and everything from start to finish was a great experience. Everyone was so genuine and nice to us. We will def be back when we are ready for our next car More

Best Mercedes Benz Dealership you will ever find! My husband and I live far away from this dealership but based on the high reviews, we decided to custom order our new GLC through this particular Deal My husband and I live far away from this dealership but based on the high reviews, we decided to custom order our new GLC through this particular Dealership especially after going to so many other Benz Dealerships in our own area that were nowhere close to the wonderful staff and atmosphere of this one location. We were so lucky to have ordered our car with Frank Salierno. Through the months of working with him he never failed to answer any of our questions promptly. The kindness and generosity that both him and his manager have shown us is unheard of from any dealership. And yet still after having purchased the vehicle he still continues to make sure we get what we need and all of our questions are answered without hesitation. When we went to pick up our car we were greeted and treated with so much kindness and respect by all the staff but especially Frank and Jason For their wonderful personalities. Phil Hicks the manager made all of this possible. A big thank you to all of them! We highly recommend this dealership especially Frank to purchase your vehicle from. I promise you they are the best and this is after searching every possible dealership. More

Used car purchase experience Good follow up, provided all necessary information with regard to the car I was interested in pursuing, would definitely recommend this dealership to Good follow up, provided all necessary information with regard to the car I was interested in pursuing, would definitely recommend this dealership to others. Good job More

top service Always prompt service; makes me comfortable while I wait. Complete confidence in their knowledge and ability. Greeted pleasantly; kept abreast of prog Always prompt service; makes me comfortable while I wait. Complete confidence in their knowledge and ability. Greeted pleasantly; kept abreast of progress. Car washed befor I leave. More

My C300 Purchase I purchased a C300 from Frank. I was very pleased with the experience. He assisted me in finding the car that I was looking for with the features that I purchased a C300 from Frank. I was very pleased with the experience. He assisted me in finding the car that I was looking for with the features that were most important to me. Frank took the time to explain things such as the Navigation System for example, then followed up with an email containing links to How To videos which reinforced the information that he reviewed with me during my test drive. When the time came to discuss numbers, Frank introduced me to Chuck. I was very pleased with this part of the process as well. Having been in sales for the last 19 years, I look for things such as product knowledge and putting the customer first. I must say that throughout this process, I saw what I was looking for. More

Purchase of 2017 Mercedes C-300 We worked with Eric Gray sales associate who did a fantastic job of finding the right car for us. We started our search for a used vehicle and ended u We worked with Eric Gray sales associate who did a fantastic job of finding the right car for us. We started our search for a used vehicle and ended up leasing a new car. One negative was the used car we test drove and were going to purchase was sold while we were out on a test drive. Not a good customer experience and could have jeopardized a potential sale. This was an internal control weakness by the sales manager and not Eric's fault. More