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Mercedes-Benz of Easton

Columbus, OH

4.8
629 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 629 reviews

August 12, 2023

Very clean, very nice and patient staff. I enjoyed my service here. 10 out of 10 More

by nanyeb98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Cody Gestrich
Aug 14, 2023 -

Mercedes-Benz of Easton responded

We thank you for taking the time to share your positive sales experience with Eric and Cody. They are both dedicated to ensuring a positive guest experience and we are happy to know you experienced exactly that. Best Regards, Daniel Govaer General Manager

August 07, 2023

Eric Gray ordered a vehicle for me and kept me informed throughout the manufacturing, transport, and final delivery. Everything came in as ordered and I am thoroughly enjoying my one-of-a-kind Mercedes-Ben More

by jethromontgomery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ragland & Chris Wilkoski, Eric Gray, Cody Gestrich
Aug 08, 2023 -

Mercedes-Benz of Easton responded

Can't thank you enough for honoring us with this fantastic feedback on your sales experience! Thank you for taking a moment to explain how satisfied you were with all the care and attention our team provided in order for you to get the exact vehicle you wanted. We wish you all the best in your upcoming travels! We know you will continue to love your new Mercedes-Benz. Best Regards, Daniel Govaer General Manager

August 04, 2023

I was greeted as soon as I walked into the showroom and met Eric Gray. He was professional and answered all my questions thoroughly. I did not feel pressure towards any particular vehicle and he listened c More

by PLR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ragland, Eric Gray
Aug 07, 2023 -

Mercedes-Benz of Easton responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Daniel Govaer General Manager

August 01, 2023

Poor service experience. We had our vehicle serviced at the dealer under a recall. After the service and returning home, we noticed scratches and damage to the hood. Prior to More

by PGV
Recommend Dealer
No
Employees Worked With
Joe Struewing
Aug 09, 2023 -

Mercedes-Benz of Easton responded

Thank you for sharing your comments. I am sorry to read that you are unhappy with our service department and thank you for discussing your concerns with our staff during your visit and allowing them to address this matter directly with you. If you would like to further discuss your concern, please reach out directly to our client service manager, Nicole Pressley at 614-383-4976. Best Regards, Daniel Govaer General Manager

July 29, 2023

Eric Gray is outstanding and so is the dealership as a whole! Great follow through as well. Highly recommend. More

by paule0001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Jul 31, 2023 -

Mercedes-Benz of Easton responded

It’s great to know that Eric was able to give you the sales experience you were looking for! Buying a new car is an important decision and we can't thank you enough for choosing us to help you with it! Best Regards, Daniel Govaer General Manager

July 29, 2023

Bought another MB vehicle from Eric Gray at MB of Easton and the great service continues! Thanks Eric! We’ll be back! More

by dvance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Ryan Austin
Jul 31, 2023 -

Mercedes-Benz of Easton responded

Your continued business and trust in Eric are greatly appreciated. Congratulations on your new Mercedes-Benz. Thank you for taking the time to share your experience. Best Regards, Daniel Govaer General Manager

July 17, 2023

Great buying experience Eric Grey was great to work with ! He and the other folks there where very helpful in all regards . More

by rod.stalter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Jul 17, 2023 -

rod.stalter responded

Mercedes-Benz of Easton Jul 17, 2023 rod.stalter Great buying experience Eric Grey was great to work with ! He and the other folks there where very helpful in all regards .

June 13, 2023

Eric and team did a great job in getting me in and out as fast as possible with my new AMG. Could not be happier. More

by Swoodard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ragland, Eric Gray
Jun 13, 2023 -

Mercedes-Benz of Easton responded

Congratulations on your new Mercedes-Benz. Eric is truly dedicated to customer satisfaction and we are pleased to know this was reflected in your recent sales experience. Best Regards Daniel Govaer General Manager

February 10, 2023

Extremely pleasant atmosphere and absolutely no high pressure sales crew. We were offered a fair trade and the price of our new vehicle was also very fair. We will most definitely return for our next ve More

by BBgonehunting13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray
Feb 13, 2023 -

Mercedes-Benz of Easton responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Easton and positive feedback means the world to our staff, particularly Eric that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Daniel Govaer General Manager

February 03, 2023

Disappointed they didn't have more inventory, however Eric and Ryan were great to deal with. More

by Swoodard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gray, Ryan Austin
Feb 03, 2023 -

Swoodard responded

All good .

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