Mercedes-Benz of Easton

Raquel gets it done right. Excellent job by the team from the guys that great you to the warmed up car when you leave. Raquel really makes it seam easy Excellent job by the team from the guys that great you to the warmed up car when you leave. Raquel really makes it seam easy More

Service Satisfied not sure what else to say here. Chris the sales guy stepped in and was extremely helpful. I just think the service people could be a littl Satisfied not sure what else to say here. Chris the sales guy stepped in and was extremely helpful. I just think the service people could be a little more understanding. More

RV Sprinter annual checkup I brought my Winnebago RV w/Mercedes Sprinter in for a service checkup after being stored over the winter. Eddie handled the service and based on the I brought my Winnebago RV w/Mercedes Sprinter in for a service checkup after being stored over the winter. Eddie handled the service and based on the service document and his comments all went well. I've already put 2,500 miles on the Sprinter since the service and everything has been great. No issues, no problems. Thanks Eddie for making my travels stress free with no mechanical concerns. More

C300 2017 On or about February 25, 2018 the negotiation to lease a 2017 C300 from Mercedes-Benz of Easton with the sales team resulting in and a price along wit On or about February 25, 2018 the negotiation to lease a 2017 C300 from Mercedes-Benz of Easton with the sales team resulting in and a price along with down payment was agreed upon. Part of this price was to include the standard practice of tax, title, and tag with the caveat being a Florida registration and new license plate as this is a lease and a title/tag transfer is not allowed. The sales team and I discussed this in great detail to ensure there was zero miscommunication. The lease would be in my wife's name and the new license plate would be delivered to the dealership. After the new license plate had arrived the dealership would reach out to me so I could swing by and have it installed on the vehicle. It turns out that the finance team pulled a fast one and did not perform the agreed upon tax, title, tag, but a fast switch. All the finance team did was place a temporary tag on my vehicle and expect my wife and I to deal with the Florida Department of Motor Vehicles (DMV) to register the car and purchase another license plate ensuing the impact fees all out of state registered vehicles are subject to in Florida. This is not only unfair to my wife, a public math teacher with limited time, and to me, living in Ohio on a long term contract as a Florida resident, to deal with out of our time when the agreement was for the dealership to perform standard practice of providing agreed upon tax, title, and tag. If there was a lack of communication between the sales team and the finance team, that is an internal issue that the dealership should and must take ownership over, not punish their paying customers. A reasonable outcome would be for the reasonable expectation to be met. That is for the dealership to do their job and hold up their end of the agreement between the sales team and myself. That is for the dealership to deal with the Florida DMV, register the car in Florida as asked, and provide the Florida license plate to be installed on the vehicle. More

Wonderful experience Real great customer service from all around everyone did an excellent job and everything was done in a timely manner I definitely recommend this locat Real great customer service from all around everyone did an excellent job and everything was done in a timely manner I definitely recommend this location if your in the market for a Mercedes Benz More

My Third Mercedes with Mercedes Benz of Easton! The folks at this dealership are professional, friendly and they always provide a great customer experience. Their aim is to please. That's why I just The folks at this dealership are professional, friendly and they always provide a great customer experience. Their aim is to please. That's why I just leased my third vehicle from them even though there's another dealership closer to me. Eric Gray is professional and very knowledageable about his products. I especially appreciate his patience when I couldn't decide which vehicle to lease. Thank you, Eric! More

Purchased Beautiful, New (to us) vehicle by text- Amazing! We located a used vehicle online that met our family's needs and communicated with Chris Anders, a salesman at Germain Mercedes/GM, about our purchase We located a used vehicle online that met our family's needs and communicated with Chris Anders, a salesman at Germain Mercedes/GM, about our purchase of the vehicle. After comparing the vehicle's attributes to similar vehicles using online rating tools, we negotiated a price for the vehicle's purchase and our trade-in, ALL VIA TEXT and without leaving the comfort of our own home and without losing our ability to conduct research in real-time. This is the smoothest car purchase I've ever made, and I can't speak highly enough of Mr. Anders - he really made this experience easy and we love our new car. More

Nice people here Eric the smartcar guru knew his stuff. Friendly and able to do whatever it takes. I'll recommend this guy. Impressive dealership. Nice job guys!!! Eric the smartcar guru knew his stuff. Friendly and able to do whatever it takes. I'll recommend this guy. Impressive dealership. Nice job guys!!! More

Excellent service I leased my first vehicle and I chose to go to Easton Mercedes-Benz because of the reputation. My salesman, Chad was highly skilled and knowledgeable I leased my first vehicle and I chose to go to Easton Mercedes-Benz because of the reputation. My salesman, Chad was highly skilled and knowledgeable about the cars. I went on a few test drives and quickly made a decision. The paperwork process was quick and efficient. I've had a couple question since I left and Chad never hesitated to answer the phone call and answer my questions. I would highly recommend Chad and Easton Mercedes-Benz for any purchases. More

Great service Always get great service in a timely fashion. MB makes great cars and I will always drive one. looking forward to another decade with my car Always get great service in a timely fashion. MB makes great cars and I will always drive one. looking forward to another decade with my car More