Mercedes-Benz of Easton

Great experience! Scheduling was easy! Great support and great communication from Nick. He truly made the visit easy and help me out on a crazy busy Saturday. Service t Scheduling was easy! Great support and great communication from Nick. He truly made the visit easy and help me out on a crazy busy Saturday. Service team was exceptional! Thank you!! More

Service visit Nick did a great job and even saved me some money! When I picked up my car, the interior had not been cleaned, so I sent Nick a note and he got me in Nick did a great job and even saved me some money! When I picked up my car, the interior had not been cleaned, so I sent Nick a note and he got me in the next day for cleaning. More

Outstanding Customer Service They go above and beyond to take care of the customer. Getting a loaner is always worry free. Raquel Hinkle , my favorite service advisor, is always They go above and beyond to take care of the customer. Getting a loaner is always worry free. Raquel Hinkle , my favorite service advisor, is always helpful and professional. Last week, A hole caused me to get a flat tire. I called Roadside Assistane and withi 30 minutes my spare was put on and I was on my way. Mercedes Service is superb and this is one of the reasons I am and always will be a loyal customer!!!! More

Nice touch They are very friendly. They offer a nice and personal touch. They also try to be flexible with loner car scheduling. It was an overall great experie They are very friendly. They offer a nice and personal touch. They also try to be flexible with loner car scheduling. It was an overall great experience. More

Careless and unqualified. Twice my vehicles have been returned damaged. Once a broken windshield and now a series of scratches that appear to have been buffed. The interiors we Twice my vehicles have been returned damaged. Once a broken windshield and now a series of scratches that appear to have been buffed. The interiors were not touched and the valve stem caps were left in the cup holder. This is not the level of service I have encountered at other dealerships. More

The service and support staff are great! The staff and attention to detail were top notch as usual! I won’t go anywhere else locally for service. I never have any concerns about quality. The staff and attention to detail were top notch as usual! I won’t go anywhere else locally for service. I never have any concerns about quality. More

Fantastic experience! I have the maintenance plan which is wonderful to drop my car, receive a loaner (always a car I haven't driven before), come back & drive away easy br I have the maintenance plan which is wonderful to drop my car, receive a loaner (always a car I haven't driven before), come back & drive away easy breezy. Super polite staff! No strange add-on fees when checking out!! More

Seamless Awesome experience!! Eric made my experience effortless. My treatment from the beginning to end was professional, friendly and easy. Raquel in the ser Awesome experience!! Eric made my experience effortless. My treatment from the beginning to end was professional, friendly and easy. Raquel in the service department is always amazing. She introduced me to Eric when she realized that I would be in the market for a new C class. I highly recommend this dealership. More

Always qauilty service and customer service I'm always impressed with the ease of scheduling service for my vehicle, as well as, the friendly staff and the physical comfortable surroundings . Se I'm always impressed with the ease of scheduling service for my vehicle, as well as, the friendly staff and the physical comfortable surroundings . Service details and charges are always fully explained. More

Service is really bad I brought in my car for AP360 on friday this is my first service and I was told that service would be done by evening.I was waiting from 4 pm and I d I brought in my car for AP360 on friday this is my first service and I was told that service would be done by evening.I was waiting from 4 pm and I didn't get any call. At 5 pm I called in and I couldn't reach out service department directly and I left voice messages thrice. Finally I took uber and reached service center and at the ladies at the payment desk are very rude.They don't even care to answer me. All they need was my signature.I asked why no one cared to answer my calls or returned my calls.I didn't get any answer. I read very bad reviews about the service in Easton Benz showroom. Now I experienced it. I will strongly recommend my friends not to visit Easton Benz. More