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Mercedes-Benz of Easton

Columbus, OH

4.8
680 Reviews

4300 Morse Crossing

Columbus, OH

43219

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Showing 680 reviews

March 18, 2025

Seamless sale from our internet search to salesman (Jonathan @ Easton) and finance closing that was courteous and handled on short notice….well done More

by Morgdds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you for your awesome review of Jonathan! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new vehicle! Best Regards, Austin Germain General Manager

March 17, 2025

I took my new AMG CLE 53 in for a downshift issue. Previously, I had purchased my cars from a competitor. I had no idea what I had been missing. I always felt the previous dealer was cold and with the More

by htask1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Drew and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Austin Germain General Manager

March 14, 2025

The service department has always been great to us with quick communication, fast service, and a high level of professionalism. Highly recommended. More

by Todd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Wilkoski
Mar 18, 2025 -

Mercedes-Benz of Easton responded

Thank you, Todd! We're pleased you had another great service experience with us, and that your advisor made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit! Best Regards, Austin Germain General Manager

March 12, 2025

Willing and able to assist customers. . I called Andrew Weinberg to explain the issue with my vehicle. He immediately asked me to bring vehicle to Easton. No waiting for the next availab More

by Dollie11033
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 13, 2025 -

Mercedes-Benz of Easton responded

Thank you, Dollie! We're pleased you had another great service experience with us, and that Andrew made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit. Best Regards, Austin Germain General Manager

March 11, 2025

Mercedes-Benz of Easton exemplifies excellence in automotive service, consistently delivering top-tier care and expertise to their customers. From impeccable maintenance to swift repairs, their team More

by oalbatawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg, Andrew Weinberg
Mar 11, 2025 -

Mercedes-Benz of Easton responded

Thank you for your positive review, oalbatawi! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Mercedes-Benz needs. Best Regards, Austin Germain General Manager

March 11, 2025

Andrew Weinberg at German MB is always prompt with answers and follow through. I always feel comfortable when reaching out to him with questions and know he cares to investigate to provide the best an More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 11, 2025 -

Mercedes-Benz of Easton responded

KS, thank you for telling us why you like working with Andrew. Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. Thanks for always choosing M-B of Easton! Best Regards, Austin Germain General Manager

March 09, 2025

Great service and a lovely place to wait if you need too. Drew Weinberg always takes good care of me. More

by JLSTREETER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Weinberg
Mar 10, 2025 -

Mercedes-Benz of Easton responded

Thank you for your positive review! We are happy to hear that Drew consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels! Best Regards, Austin Germain General Manager

March 05, 2025

I've had my vehicle serviced at Mercedes-Benz of Easton for a few years, and my experiences with previous service advisors had always been inconsistent. I often received conflicting repair estimates, deadl More

by User-f373ea6dab
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Mar 05, 2025 -

Mercedes-Benz of Easton responded

Thank you for sharing your experience with us Farboud. While we regret that your past visits did not always meet your expectations, we truly appreciate your loyalty over the years. We're so pleased Spencer has provided you with the level of service that truly meets your needs. Looking forward to being of service to you again. Best Regards, Austin Germain General Manager

March 03, 2025

Andy Culver is our service contact at Germain MB of Easton. He is highly professional, detail-oriented, and works with a strong sense of urgency to complete our vehicles efficiently. His excellent comm More

by kfarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Culver
Mar 03, 2025 -

Mercedes-Benz of Easton responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Andy's expertise. We truly appreciate your continued business. Best Regards, Austin Germain General Manager

March 03, 2025

Spencer Steward was my service agent and was very professional, efficient and made my experience seamless and pleasant. More

by sabina.artrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stewart
Mar 03, 2025 -

Mercedes-Benz of Easton responded

Sabina, we're happy you enjoyed an accommodating and thorough visit with Spencer! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing M-B of Easton for the best service. Best Regards, Austin Germain General Manager