Mercedes-Benz of Easton
Columbus, OH
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Germain Mercedes at Easton is Amazing!! Their staff is incredible especially Kevin and Michael! They took very good care of me and the situation I was in with a total loss of my previous car Their staff is incredible especially Kevin and Michael! They took very good care of me and the situation I was in with a total loss of my previous car! There’s no deal Chuck can’t do! Thank you again!!! More
purchased certified pre-owned Mercedes Benz Very friendly. First-class treatment. Super facility. Convenient location. Very personable. Dana was our sales associate and he was very accommodati Very friendly. First-class treatment. Super facility. Convenient location. Very personable. Dana was our sales associate and he was very accommodating in every way. Best experience we have ever had at a dealership. More
Above my every expectations This has been by far, my most pleasant experience in purchasing a new car. Every member of the Mercedes Benz of Easton team went above and beyond wha This has been by far, my most pleasant experience in purchasing a new car. Every member of the Mercedes Benz of Easton team went above and beyond what I had expected. A great customer service experience. More
Superior customer experience What a great experience!!! I’ve bought numerous cars throughout the years but this was by far the best buying experience. The sales team of Terry an What a great experience!!! I’ve bought numerous cars throughout the years but this was by far the best buying experience. The sales team of Terry and Jack did not pressure me or rush me into making a decision. They let me make the decision at my own speed. They answered all of my questions and even pulled up other comparable cars on the Internet so I felt confident in my selection. Ryan in Finance was awesome. He was very knowledgeable and provided us serval options that made the buying experience that much better. Drew in the Service Department met with us to assure us if we have any issues to reach out to him directly. Bashir was the technical guru that sat with us to show us all the bells and whistles on the car. He even came to our house to set up the garage door openers in the car. We also loved the special event!!! More
Amazing Customer Service I was impressed the moment I shook hands with Chris Anders, my sales person. As a sales person myself, I am very critical of sales people (btw, I am I was impressed the moment I shook hands with Chris Anders, my sales person. As a sales person myself, I am very critical of sales people (btw, I am not proud of this characteristic I have but it is true). He was very honest and real and "earned" my business because of his honesty and integrity. So happy we bought from Mercedes-Benz of Easton. I also had an incredible experience with Ryan Laymon. He went out of his way to make our experience with the dealership top notch! He continues to provide exceptional customer service and is the reason we will continue to purchase from Mercedes-Benz of Easton. If you are looking for a new car/SUV please stop and speak with this dealership. It was such a great experience and you should definitely consider this dealership. More
Best experience ever! We had an amazing experience at Germain Mercedes Benz of Easton. From our sales people, Jack Mitrey & Terry Billias, to our technical IT support, Bas We had an amazing experience at Germain Mercedes Benz of Easton. From our sales people, Jack Mitrey & Terry Billias, to our technical IT support, Bashir Aziz it was perfection! They treated us like we were the only people they had to deal with even though I know they were busy. We were given such great attention and they were patient with our many questions! We would definitely recommend Mercedes Benz of Easton to all of our family and friends! More
Personal attention Bashir went above and beyond helping me with the customization of my car and he even assisted me with my new phone. He is the best! Bashir went above and beyond helping me with the customization of my car and he even assisted me with my new phone. He is the best! More
To busy to deal with...couldn’t remember my name nor why I was calling when I spoke to her the previous day. Recommend the dealership...not her! I was calling when I spoke to her the previous day. Recommend the dealership...not her! More