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Mercedes-Benz of Draper

Draper , UT

4.9
333 Reviews

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 333 reviews

March 28, 2018

Always a good experience! Chris in the service department is always providing great service! He gets me into the schedule when needed and is always willing to help. I know Chri More

by skylerbeltran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Mar 28, 2018 -

Mercedes-Benz of Draper responded

Thank you for sharing this with us. I am thrilled that Chris was able to help you get what you needed for your car. We hope you enjoy it for many miles to come. Please let us know if there is anything else we can do to help you in the future. Thanks again! —Ray Gunn, General Manager

March 24, 2018

Recall Timely scheduling & service. Courteous. Professional. Made certain I was happy. Gave personal attention to me and my concerns. Even fixed a small More

by r & j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Mar 26, 2018 -

Mercedes-Benz of Draper responded

Thank you for leaving us the fantastic rating and review. I'm glad that we were able to provide you with the courteous, professional, and attentive experience you were looking for. We appreciate your business and hope to work with you again in the future. Thanks for being such an incredible customer. - Jim Brown, General Manager

March 23, 2018

Tire Issue and Recall Jonathan was really great. We had a funeral and I had a nail in my tire. He got me in and out quick so we could get on the road. He also noticed we More

by Paradise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Mar 23, 2018 -

Mercedes-Benz of Draper responded

Thank you for leaving us the awesome rating and review. I'm glad that Jonathan was able to repair your tire and get you back on the road as quickly as possible. Additionally, I'm happy that he was able to identify a recall issue and get that done for you as well. He's an excellent member of our team who'll be thrilled that he was able to leave such a great impression on you. We appreciate your business and can't wait to work with you again in the future. - Jim Brown, General Manager

March 21, 2018

Recalls Taylor Bice in Service does an outstanding job. He is always very professional and at the top of his game. He has always provided us with outstanding More

by blowder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bice
Mar 21, 2018 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share this with us about your experience working with Taylor in our service department. They work hard to keep all our customers on the road. It is a pleasure to provide a place to come for top-notch service. Please let us know if there is anything else we can do. Thank you again. —Ray Gunn, General Manager

March 08, 2018

Awesome Service in an Awesome New Facility I was helped by Jonathan Toth, he was great at arranging an appointment and even better when I arrived. He kept me apprised as to the status of the w More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Mar 08, 2018 -

Mercedes-Benz of Draper responded

Thank you, Dave, for taking a minute to share this with us. I am thrilled you were happy working with Jonathan. We hope you will continue to see us in the future. Thank you again! —Ray Gunn, General Manager

February 07, 2018

Airbag replacement, emissions test, multi-point inspection. Prompt, courteous, highly professional service. Was helped the moment I arrived, honored my appointment, and performed the needed services as promise More

by Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
At least 4 from different departments (names?).
Feb 08, 2018 -

Mercedes-Benz of Draper responded

Thank you, Hal, for taking the time to share this with us. I am thrilled you are happy with your service experience. We hope that you will come and see us again in the future. Thanks again! —Ray Gunn, General Manager

February 01, 2018

Recent Smart car maintenance visit Very good service experience. Chris Bergstrom was extremely responsive. So glad you moved the Smart car shop from Linden. We were about to get rid o More

by Alysia Watanabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Feb 02, 2018 -

Mercedes-Benz of Draper responded

Thank you, Alysia, for sharing this with us. I am so glad that you had a positive experience with Chris. We are thrilled to be in our new location in Draper! We are excited to be able to provide so many new services to our customers and we look forward to seeing you and your SMART car in our service drive. —Ray Gunn, General Manager

January 19, 2018

Ainslie did a fantastic job in helping me find a car. Ainslie did a fantastic job in helping me find a car and financing as well. Came to the dealership to check out used cars, drove some Mercedes certif More

by danmaity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ainslie Duncan
Jan 19, 2018 -

Mercedes-Benz of Draper responded

Dan, I am glad that we were able to help you test out a variety of vehicles. I am glad that you left with a smile on your face. Let us know if there is anything else we can help you with in the future. —Ray Gunn, General Manager

December 17, 2017

Thank You! I have been going to Mercedes of Lindon for years and enjoy taking my cars in for service. The staff is kind and helpful and get you in and out of th More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Dec 18, 2017 -

Mercedes-Benz of Draper responded

Thank you, Jason, for sharing this with us. I am glad that you have been one of our loyal customers for so many years. We are always happy to help out and hope you will continue to come and see us once we have relocated to Draper after the first of the year. Thank you again! —Ray Gunn, General Manager

November 16, 2017

Excellent Customer Service Great customer service, car was washed and service completed on time as promised. I'm totally excited for the new Mercedes Benz dealership opening in More

by blairsbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 20, 2017 -

Mercedes-Benz of Draper responded

I am glad that we were able to get that done for you quickly and efficiently. We know you will love our new dealership in Draper. Thanks for sharing this with —Ray Gunn, General Manager

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