Mercedes-Benz of Draper

Great service! The manager of the Service Department, Chris Bergstrom, is always very knowledgeable and helpful. He goes out of his way to make our experience at Mer The manager of the Service Department, Chris Bergstrom, is always very knowledgeable and helpful. He goes out of his way to make our experience at Mercedes 5 Star. He is the reason we only go to the Draper location. More

On time service appointment The new dealership is large and beautiful. Plenty of service bays to get cars in and out quickly. I love my service adviser who is really good to ke The new dealership is large and beautiful. Plenty of service bays to get cars in and out quickly. I love my service adviser who is really good to keep me informed and updated. More

Review It was great. Everyone was easy to work with. I don't have any thing else to say. Thank you. Thanks again and again and again. It was great. Everyone was easy to work with. I don't have any thing else to say. Thank you. Thanks again and again and again. More

Amazing service! Mercedes Benz of Draper Service department has been absolutely amazing and so easy to work with! They treat me like I'm family and are so very kind! Mercedes Benz of Draper Service department has been absolutely amazing and so easy to work with! They treat me like I'm family and are so very kind! More

Wow! New loyal customer. I went to this dealership only because my usual SLC dealership was too busy to see me... and I will never go back to SLC! What a great staff, beauti I went to this dealership only because my usual SLC dealership was too busy to see me... and I will never go back to SLC! What a great staff, beautiful facility and all around amazing experience! THANK YOU. More

Great service When I arrived, the employee (I don't know his name) greeted me right away, no waiting! He's very polite. It's great! I was there for the recall camp When I arrived, the employee (I don't know his name) greeted me right away, no waiting! He's very polite. It's great! I was there for the recall campaign appointment. I was little disappointed because about 4 weeks prior to the appointment, I had made 2 phone calls asking about the recall. The girl who answered my call promised to call me back when the parts became available but she never called back until I went there for car wash and asked about the parts and I was told that the parts are available, so I made an appointment on that day to come back for the recall. Jonathan was great, he answered and explained all my questions very well. Overall I have great experience. More

20000 mile maintenance service I sent an in-depth analysis earlier...Edmunds must have leveraged it.....did not get why Edmunds was on your request for comment......Service maintena I sent an in-depth analysis earlier...Edmunds must have leveraged it.....did not get why Edmunds was on your request for comment......Service maintenance was between u and me, not Edmunds. Key points I had made... 1. Waiting to hear from Will on Thor Warranty of front end tire that blew which was a continental with 14000 miles and less than 2 years of driving 2. Also waiting to hear from Will the availability of 16 inch by 5.5 inch chrome wheels with speed rated tires for front end.........Wife distraught over blow out at speed on her side. 3. Appreciate you moving to my zip code.....did not want to use Freightliner as my service agent. 4. Your Leadership Team is awesome...........very very pleased with my interaction since 30 May....... 5. Need those Chrome wheels Richard Merten, ASME, Nuclear Eng, Professional Engineer, CAPT USN Ret. More

Best service anywhere These guys are wonderful, they know me, they know my car. They are as concerned about keeping my car running well as I am. That's hard to beat! These guys are wonderful, they know me, they know my car. They are as concerned about keeping my car running well as I am. That's hard to beat! More

Efficient and Fast This dealership does an excellent job, efficient and fast service combined with excellent communication makes for a great experience. Expensive but th This dealership does an excellent job, efficient and fast service combined with excellent communication makes for a great experience. Expensive but they don't set the prices- (Mercedes does)- they take a bit of the sting out of expensive repairs More

Great experience They do not discriminate of your ethics, everybody is treated equally. I'm definitely coming back to purchase my next Mercedes here. Thank you Scott They do not discriminate of your ethics, everybody is treated equally. I'm definitely coming back to purchase my next Mercedes here. Thank you Scott for being informative and Chris thank you for your service ! More